8:00 - 9:00      Registration // Breakfast // Partner Technology Lab
9:00 - 11:15    Welcome & Keynote Presentation
                        -  Jason Eckenroth, CEO/Founder, ShipCompliant: State of the Company Address
                        -  Fred Reichheld, Author, The Ultimate Question: Nurturing Customer Loyalty
                        -  Jim Gordon, Editor, Wines & Vines, Direct Shipping Market Analysis
11:15 - 11:30   Networking Break // Partner Technology Lab
11:30 - 12:30   Simultaneous Breakout Sessions
                        (A)  Getting Started with Automated Wholesale Compliance Management
                        (B)  3rd Party Marketing and Fulfillment: A Closer Look at Recent Challenges
                        (C)  ShipCompliant University: Hands-on Client Training
12:30 - 1:30     Lunch

1:30 - 3:00       Direct Shipping Updates
                        -  Steve Gross, Director of State Relations, Wine Institute: Legislative Overview
                        -  Direct Shipping Debate: Understand the Issues Behind Direct Shipping Legislation
3:00 - 3:15       Networking Break // Partner Technology Lab
3:15 - 4:15       Simultaneous Breakout Sessions
                        (A)  Order & Fulfillment Management: New Levels of Operational Efficiency
                        (B)  Compliance 2.0: Advanced Training for Compliance Administrators
                        (C)  ShipCompliant University: Hands-on Client Training
4:15 - 5:00       Networking Wine Hour*
                      * Wineries: Please bring a bottle of your wine to share during our wine hour- Thank you!