Bank Innovation 2014

Seattle, Washington
Monday, March 03, 2014

Bank Innovation 2014

Monday, March 03, 2014 8:00 AM - Tuesday, March 04, 2014 5:00 PM (Pacific Time)

Grand Hyatt Seattle
721 Pine Street
Seattle, Washington 98101
United States

Phone: 212-564-8972 Option 4 Email:
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Bank ​Innovation ​2014 ​will ​explore ​the ​future ​of ​the ​customer ​experience ​in ​banking.
The ​advancement ​of ​multi-channel ​banking ​has ​meant ​that ​banks ​must ​redouble ​their ​efforts ​to ​deliver ​seamless ​and ​superlative ​customer ​experience, ​as ​well ​as ​minimize ​friction ​within ​the ​customer ​experience. ​Banks ​must ​think ​more ​comprehensively ​about ​their ​banking ​channels ​and ​how ​they ​can ​better-position ​their ​products ​and ​brands ​for ​success. ​At ​Bank ​Innovation ​2014, ​we ​will ​explore ​just ​how ​that ​is ​done ​— ​and ​can ​be ​improved.

Since ​Bank ​Innovation ​2014 ​is ​an ​invitation-only ​event, ​our ​attendee ​list ​will ​bring ​together ​the ​disparate ​communities ​within ​bank ​customer ​experience ​management ​— ​bankers, ​VCs, ​startups ​and ​service ​providers ​– ​for ​meaningful ​dialogue ​about ​how ​to ​bridge ​together ​the ​breadth ​of ​innovative ​banking ​channels ​into ​holistic ​offerings ​for ​consumers ​and ​improve ​the ​overall ​customer ​experience. ​Not ​surprisingly, ​technology ​plays ​a ​central ​role ​in ​this ​revolution ​in ​banking, ​technology ​that ​is ​often ​sparked ​by ​startups. ​New ​technologies ​from ​will ​be ​front ​and ​center ​at ​Bank ​Innovation ​2014.
A ​stepping ​stone ​to ​more ​holistic ​banking ​is ​a ​redesigned ​financial ​institution ​not ​tied ​to ​legacy ​methods ​of ​account ​acquisition ​and ​servicing, ​and ​even ​to ​traditional ​views ​of ​what ​constitutes ​“success.” ​We ​aim ​at ​Bank ​Innovation ​2014 ​to ​break ​some ​of ​those ​chains ​by ​exploring ​what ​new ​ ​banks ​can ​and ​should ​look ​like. ​This ​is ​the ​Future ​of ​Customer ​Experience.