ITSM Meetup, San Francisco, 02/13

Mountain View, California
Thursday, February 13, 2014

ITSM Meetup, San Francisco, 02/13

Thursday, February 13, 2014 10:00 AM - 1:00 PM (GMT)

San Francisco
Computer History Museum
1401 N Shoreline Blvd.
Mountain View, California 94043
United States

Phone: 19259249500
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Description

What's this Meetup about?

ITSM Best Practices

What are the key takeaways?

Connecting ITSM Professionals - a chance to meet, learn and share ideas with IT Peers.
Awards and giveaways as you enjoy a refreshing lunch.

What's the Agenda?

10.00 AM - 10.30 AM - Meetup introduction - By Arvind Parthiban
10.30 AM - 11.15 AM - Industry insights from Barclay Rae, ITSM Consultant
11.15 AM - 11.30 AM - Break
11.30 AM - 12.00 PM - Real time Case Study - Steven Oyler, IT Service Quality AVP | FirstMerit Bank
12.00 AM - 12.30 PM - Training on the new ServiceDesk Plus 9.0
12.30 PM - 12.40 PM - Awards & giveaways
12.40 PM - 01.00 PM - Lunch
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