NetIQ Fundamentals of IT Process Automation with NetIQ Aegis 3.0 (Course 9518)

Provo, UT
Tuesday, August 26, 2014

NetIQ Fundamentals of IT Process Automation with NetIQ Aegis 3.0 (Course 9518)

Tuesday, August 26, 2014 8:30 AM - Thursday, August 28, 2014 5:00 PM (Mountain Time)

1800 South Novell Place
Provo, UT 84606
United States

Gary Porter
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Course 9518
  1. What products or services are being covered?:

  2. NetIQ Aegis and NetIQ AppManager are covered.

  3. What are you teaching students about the products or services?

  4. Automation is the key to efficiency and consistency when delivering IT services. Fundamentals of IT Process Automation with NetIQ Aegis is a three-day course that will help you gain the proficiency you need to develop automated processes for your IT organization. In this course, you will learn about the NetIQ Aegis lifecycle, how to use the Workflow Designer, and process revision control, in order to manage, maintain and make decisions with NetIQ Aegis.

    In addition, students learn how to manage, maintain and make decisions with Aegis. Through discussion, examples, and lab exercises with real world content, you will learn how to identify and create notification workflow processes, set user and permission sets, and handle basic Aegis troubleshooting.

  5. What should a student be able to do after finishing the course?:

    • Discuss the basic Aegis architecture.
    • Identify and Install the Aegis components.
    • Identify, design, and create workflows to address real-world business problems.
    • Create basic integrations using NetIQ Aegis adapters and activities.
    • Create and execute a process.
    • Identify scheduling and triggering.
    • Set user and permission sets.
    • Add decision support activities.
    • Handle basic NetIQ Aegis troubleshooting.
    • List and discuss the NetIQ Aegis adapters.

Audience Summary

The summary should include IT roles (administrators, help desk, engineers), what roles the customers might fulfill in their organization, and their level of experience (with software and hardware). NetIQ® AppManager® Administrators and System Administrators should attend this class.

Course Prerequisites

Basic knowledge of Microsoft Windows Operating Systems and SQL Server.

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