Can We Talk? Communication, the Key to Person-Directed Care

Wednesday, January 10, 2018

Can We Talk? Communication, the Key to Person-Directed Care
Wednesday, January 10, 2018 2:00 PM -
Wednesday, February 28, 2018 3:00 PM (Eastern Time)

“The basic problem with communication is the illusion it has occurred.” (A quote from an Elder)

Communication is one of the greatest challenges that human beings face each day when in service to others. When do we talk? What do we say? When do we listen? What messages are being heard? How do we know if we are effective in our communications? Join us for an 8-week journey through the world of communication, in all of its various forms. Explore how effective communication strengthens relationships, honors diversity and inclusion, overcomes conflicts, helps others to grow, promotes empowerment and changes lives forever.

  • Week One (January 10, 2018): Communication, the Key to Strong Relationships
  • Week Two (January 17, 2018): When to Talk and When to Listen: Effective Communication Skills
  • Week Three (January 24, 2018): The A to Z of Written Communication
  • Week Four (January 31, 2018): Diversity and Inclusion in Communication: Generational and Ethnic Differences
  • Week Five (February 7, 2018): Conflict Resolution and Difficult Conversations
  • Week Six (February 14, 2018): Coaching for Person-Directed Care
  • Week Seven (February 21, 2018): Communication as Empowerment
  • Week Eight (February 28, 2018): Communicating Well Changes Lives Forever

The Eden Alternative Academy is your next step for the culture change journey. Are you one of our Associates? Or a champion of culture change in general? Enroll in the Eden Alternative Academy to share ideas, learn new approaches, and enhance your toolkit!

As a peer-to-peer learning experience, the Eden Alternative Academy is an affordable, online educational forum facilitated by seasoned culture change leaders who have successfully implemented person-directed care in their organizations.

A team of 2 or more from your organization are welcome to enroll.  Consider all care partners as potential students (employees, family members, and the Elders themselves).

Here’s how the Academy works:

  • Students enroll for a 4-8 week semester course of their choice;
  • Each week highlights a specific focus that supports the overall course theme;
  • Each week features stories and wisdom from all participants, which deepens learning potential;
  • Takeaways include practical tools and resources that turn theory into practice; and
  • Students apply what they learn in between online sessions through weekly “growth work.”

Attendees can register to receive continuing education credits for the semester. All semester courses will be archived and available for purchase after a semester course concludes.

Benefits of Academy enrollment include:

Personal Transformation:

  • Increased overall well-being and engagement of all care partners (Elders, leaders, employees, family members, etc.);
  • Rejuvenated spirits for the champions of change who lead the transformation;
  • Stronger skill set for culture change champions to drive and sustain change efforts;
  • Alignment of care partners across the organization;
  • Empowered care partners that can be their best, every day; and,
  • Adaptable care partners, able to respond to changing needs due to strong relationships.
Environmental Transformation:

  • Creating Home, physically, spiritually and emotionally;
  • Creating a Caring Community with a family-by-affection atmosphere;
  • A transformative culture where all care partners can experience growth;
  • Creative solutions to bust barriers and overcome challenges; and,
  • Germinating passion and commitment, even in frosty times.
Organizational Transformation:

  • Improved organizational well-being as care partner satisfaction and ownership increases;
  • Better quality of life and quality of care for the Elders accepting support;
  • Stronger leadership bench for future sustainability;
  • Increase employee satisfaction and retention; and,Increase revenue and exceed regulatory expectations.

Contact Information