Solve Problems. Prevent Problems.
PO Box 301252
Houston, TX 77230
866-422-8737 toll free
This two-day workshop is designed for those individuals wanting to take their problem-solving and investigation skills to the next level. Through hands-on application, you will learn how to effectively collect and organize information about the problem, lead a structured investigation and provide clear documentation in an Excel Project Workbook. We will spend the majority of class time applying the skills rather than on theory and concepts. A significant portion of the workshop will include hands on training using Excel to capture and document problems. It is recommended you submit a prepared Cause Map at least one week prior to the workshop. The purpose of this pre-work is to allow you the opportunity to discuss your experience with the instructor during the workshop, and receive productive criticism. Included in the registration fee, you will receive one hour of remote consultation after the workshop which can be used to review and discuss your investigations following the workshop.
Through Application, You Will Learn How To: