Saddle up your crews for the 11th Annual ARCOS Conference March 9-12, 2014, at the Sheraton Wild Horse Pass Resort & Spa on the beautiful Gila River Indian Community of Chandler, Arizona. We have an agenda that is packed with extensive training and educational opportunities that will demonstrate the improved productivity, company performance metrics, and reduced operating costs being realized by ARCOS customers using the ARCOS Callout and Scheduling Suite and the new ARCOS Crew Manager. The Conference facilities are top notch, and the venue provides numerous opportunities to network and collaborate with peer utilities and ARCOS champions. As always, the ARCOS staff will present the latest ARCOS features and Add-on applications available to all customers. Peer utilities will be leading best practice sessions explaining how the ARCOS Suite and Crew Manager are being used across the enterprise to improve emergency service response, storm restoration, crew resource scheduling and emergent work.
Why should I attend?
Discuss technology and the ARCOS product roadmap directly with the ARCOS executive team
The ARCOS Suite is growing. Learn first-hand how the ARCOS Callout and Scheduling Suite is evolving to keep delivering the best performance and user experience possible. The 2014 ARCOS Conference will provide numerous opportunities for you to provide feedback on the ARCOS plans.
Opportunity to contribute and vote on new product features
One of the secrets to ARCOS' success has been the collaborative evolution of our products based on customer feedback. At the ARCOS Conference, customers have direct input into the ARCOS product roadmap. Attend the Conference to nominate features your company would like to see in future releases.
Share knowledge and discover industry best practices with your peers across the country
See how customers are using ARCOS to enhance vacation scheduling and resource management. Learn about advanced roster behaviors and new ways to equalize overtime opportunities. There is a lot of innovation going on in the ARCOS community so be sure not to miss the opportunity to learn about these and other features.
Build relationships with other progressive utilities using ARCOS
American Electric Power (AEP), ComEd, Duke Energy, Duquesne Light Company, Iberdrola USA, Mississippi Power Company, Salt River Project (SRP), Vectren Energy Corporation and many more are sending representatives to the 2014 ARCOS Conference. Register today to secure your seat!
Who Should Attend?
This is the best opportunity for ARCOS Champions and Project Leads to learn about new ARCOS Callout and Scheduling Suite features that will become available in 2014. During dedicated Conference sessions, the ARCOS staff provides a detailed explanation of all features and provides one-on-one opportunities to meet with ARCOS Engineers and Support staff to learn more about the new release. ARCOS Champions and Project Leads will also be able to learn from over 50 peer utilities, sharing best practices and technology trends.
Plant, Transmission and Distribution Executives:
This year’s Conference will offer many executive and operational presentations demonstrating how the ARCOS Callout and Scheduling Suite is being used strategically across the enterprise to improve efficiency, strategy development and drive cost out of O and M budgets. Presentations include shortening storm length through improved storm response, mining ARCOS data to improve callout performance, optimizing employee resource scheduling, and creating a rapid response business continuity communication platform. In addition, you will be able to network with your peers from over 50 utility companies.
Field Service Supervisors:
Being on the front line of many callout issues, Field Service Supervisors will have the opportunity to train on the new reports and resource management tools. This training and education will keep Field Service Supervisors up to speed with the application tools that can help reduce the "morning shuffle."
As the critical initiators of callouts, Dispatchers will receive training on new ARCOS Callout and Scheduling Suite features and reports. The ARCOS Suite was initially developed with extensive input from dispatchers; this year's Conference attendees will have their opportunity to provide input into future product features and enhancements, many of which could simplify their callout tasks.
Dispatch Managers/Area Managers:
Dispatch Managers and Area Managers will have an opportunity to learn about new major features and discuss callout accountability and response rate trends with other Managers from peer utilities. This is the only venue in the country where Dispatch Managers and Area Managers can learn about callout best practices and how to address response rate issues which they face.
Administrative professionalsl and Timekeepers will receive training in the use of the ARCOS Scheduler and reporting enhancements. Tips, Tricks, and Training received at the ARCOS Conference typically result in operational efficiencies that return hours to focus on other important work. Administrative personnel and Timekeepers can also provide direct input to the ARCOS staff regarding critical user-type concerns they may have, and suggest product enhancements they would like to see in ARCOS in the future.
As with any software application, ongoing training is critical. The ARCOS University at the ARCOS Conference provides extensive hands on training. Many new, innovative features will be available to companies in 2014, and this is the best opportunity for Training personnel to learn the new features.
IT Project Managers/Developers:
During the Conference, we get into great detail regarding integration with other applications. Various workshops dedicated to integrating ARCOS with Work Management, Business Intelligence, and Resource Management systems will provide opportunities for you to hear what your peers are doing and share your future directions with those peers and ARCOS staff. Spend time with the ARCOS Engineers to discuss your specific needs, or meet with other peer utilities to learn about their integration success stories. We can even schedule private breakout meetings to discuss your specific integration project needs.
Business Case for Attending the 2014 ARCOS Conference
Sometimes justifying the cost to attend a business conference can be a challenge. To help you in your efforts we have created a business case template that you can tailor to fit your company's approval requirements Please click here to download this sample business case. If you need more assistance, please feel free to contact ARCOS Conference Coordinator, Kelly Queen at 614-396-5175 or email@example.com.
Conference Registration Fee: $1,199*
*Registrations after February 21, 2014, will be assessed an additional Late/Onsite Registration fee of $200 (total fee of $1,399). If indicated in your registration that your spouse or adult guest will be joining you for the evening networking events, you will be invoiced separately for the $99 Spouse/Guest Fee no later than January 3, 2014, net 30 terms.
If paying by credit card, your registration invoice will serve as your receipt. No credit card receipts or invoices will be provided at the Conference.
If paying by credit card and you select the deferred payment option, your card will be charged on January 3, 2014. If paying by check or purchase order and you select the deferred payment option, you will be invoiced on January 3, 2014, with net 30 terms.
If paying by check, please print your registration invoice and submit a copy to your management for approval. Please send checks in accordance with your MSA. You will not receive an invoice from ARCOS LLC - your registration invoice will serve this purpose. Your check must be received no later than January 31, 2014, in order for your registration to be confirmed and valid.
If paying by purchase order, you will be invoiced on January 3, 2014, with NET 30 terms. You must be an authorized signatory with your company in order to use this option. Payment must be received prior to the Conference in order for your registration to be confirmed and valid.
If you have indicated in your registration form that your spouse or adult guest will be joining you for our evening networking events, you will be invoiced separately for the $99 spouse/guest fee. You will have the option to pay by check or credit card.
If you wish to use a payment method other than those shown here, please specify in the text box what your intentions are. ARCOS LLC will review these requests on a case-by-case basis and reserves the right to deny the request and require a different form of payment.