Ever hear someone say, “Kids these days-they have no work ethic and they have such a sense of entitlement!” Or how about, “Old folks are so stuck in their ways-they resist any new ideas-it’s so hard to work with them!” Frustrations like these can arise when we work with people from different generations. Yet, did you know that these characteristics exist for a reason? There are historical and cultural explanations for why our generations approach their work in very different ways. Find out how each generation defines work expectations differently and what to do when you come to certain crossroads.
By the end of this training program, you will be able to:
*Outline the four generations at work and how they differ.
*Explain how expectations of the workplace differ between the generations.
*Apply different motivational techniques when working with the four generations.
Cancellation Policy: Vigilant charges half the price of a class for no-shows or cancellations with less than 72 hours’ notice.