Optimizing Laboratory Sendouts to Support Stewardship

Tuesday, January 15, 2019
Optimizing Laboratory Sendouts to Support Stewardship
Tuesday, January 15, 2019 11:00 AM - 12:00 PM (Pacific Time)

Description of Program Content:

Diagnostic errors in laboratory testing can cause significant patient harm.  These errors occur throughout the testing process, from pre-analytic errors in test ordering to post-analytic errors in retrieving and interpreting results.  Send-out testing to referral laboratories is particularly risk-prone due to multiple hand-offs, longer turn around times, unfamiliarity with low volume tests, and manual result entry.  At our institution, we have devoted resources to improve send out testing operations. This session will describe how we mitigated the risks associated with send out testing, and simultaneously decreased costs.  We will describe how we decreased the number of reference laboratories used and implemented a case review system as part of our laboratory stewardship program.  We will describe how we engaged front line staff to reduce errors related to manual specimen packaging and shipping.

Measurable Learning Objectives 
At the end of this activity the participant will be able to:

1. Understand potential patient safety risk within your send outs department
2. Identify opportunities to reduce unnecessary test orders
3. Describe tools available to support process improvement

Jane Dickerson, PhD, DABCC
PLUGS Co-Founder
Director of Clinical Services
Clinical Chemist, Seattle Children’s Hospital
Clinical Assistant Professor, University of Washington
Monica Wellner
Laboratory Manager, Seattle Children’s Hospital
PLUGS Director of Operations


Contact Information

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    Medical Training Solutions, Inc. 
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    ATTN: Laboratory Webinars
    PO Box 17349
    Seattle, WA 98127

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