Diversity & Sensitivity Training Online (USA) - On Demand

Diversity & Sensitivity Training Online (USA) - On Demand

Cost: $295.00

Please note: if you are registering someone else or a group click here for the group form.

From start to finish, the focus is on developing a personal action plan in order to solidify your commitment to an informed sensitive practice.
 The course is built around the most up to date research in the areas of social and cultural psychology, as well as cognitive ecology.

Because learning is a social process and each learner has unique needs, self-study participants are never left alone. A facilitator will always be there to provide confidential help along the way. The fancy term for the help we provide is scaffolding. Over the past 5 years, self-study participants have completed the course in 5 to 7 hours, with some participants choosing to complete it in 1 day.

We recommend that self-study participants download the fillable PDF reference workbook on the course homepage. The self-study workbook is a great way for participants to keep track of the big ideas of each module as well as their personal reflection.

All you will require is a web browser sound to enjoy a rich multimedia learning opportunity.

At the close of the session, the workshop facilitator will require you to develop your own Personal Action Plan in order to solidify a commitment to culturally sensitive practice.

You can work through the course at your own paced. Budget between 5 to 7 hours for the whole course. Most people complete the training in 1 day or over a 10 day period.

Each lesson closes with a quiz. You will need to score an average of 70% across all short assignments and quizzes in order to receive a certificate of completion.


  • Professionals who desire to improve their ability to build relationships in the context of gender and ethnic diversity.
  • Those who wish to become more effective at promoting gender and ethnic sensitivity in line with their organization's policy.
  • Individuals involved in direct sales, client relations or managing a diverse staff base.


The workshop will give you some practical tools and techniques that will improve your ability to:

  • Communicate effectively in a supportive and sensitive manner;
  • Promote gender and ethnic sensitivity in your department or organization;
  • Cultivate personal respect for gender and ethnic differences.

Part 1 & 2 – Awareness and Analysis

  • Course Overview

  • Civil behavior in public spaces

  • My goal

  • Key concepts

  • Boundaries in public spaces

  • Legal boundaries: A guide to professionalism

  • Harassment, bullying, rudeness, and conflict: A guide to thinking impact

  • Theory of Bias: Implicit or silent bias
  • Reflective Practice: The Power Triangle

  • Challenging sexism

Part 3 – Action

  • Attitude is everything

  • Reading the face

  • Managing boundaries
  • Humor: Reflecting on its value
  • The Iceberg of Conflict

  • A measured response to poor performers or inappropriate behavior (leaders only)

  • Your Personal Development Action Plan

  • Certificate issued at the end of the course
PAYMENT: All major credit cards and Paypal  Cost: US$295.00


Contact Information

  • Phone:1.866.377.0165 xt 225

Payment Instructions

  • Cost: $295.00
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