Sensitivity Training Online (Canada) - On Demand

Sensitivity Training Online (Canada) - On Demand

On Demand Online Training (Canada)

Cost: $325.00

From start to finish, the focus is on developing a personal action plan in order to solidify your commitment to an informed sensitive practice. The course is built around the most up to date research in the areas of social and cultural psychology, as well as cognitive ecology.

Because learning is a social process and each learner has unique needs, self-study participants are never left alone. A facilitator will always be there to provide confidential help along the way. The fancy term for the help we provide is scaffolding. Over the past 4 years, self-study participants have completed the course in 7 hours, with some participants choosing to complete it in 1 day

We recommend that self-study participants download the fillable PDF reference workbook on the course homepage. The self-study workbook is a great way for participants to keep track of the big ideas of each module as well as their personal reflection.

All you will require is a web browser with flash and sound to enjoy a rich multimedia learning opportunity.

At the close of the session, the workshop facilitator will require you to develop your own Personal Action Plan in order to solidify a commitment to sensitive practice.

Each lesson closes with a quiz. You will need to score an average of 70% across all short assignments and quizzes in order to receive a certificate of completion.


  • Professionals who desire to improve their ability to build relationships in the context of gender and ethnic diversity.
  • Those who wish to become more effective at promoting gender and ethnic sensitivity in line with their organization's policy.
  • Individuals involved in direct sales, client relations or managing a diverse staff base.


The workshop will give you some practical tools and techniques that will improve your ability to:

  • Communicate effectively in a supportive and sensitive manner;
  • Promote gender and ethnic sensitivity in your department or organization;
  • Cultivate personal respect for gender and ethnic differences.

Section 1 & 2 – Awareness & Analysis

  • Course Overview / Definitions exercise
  • Prohibited Grounds for Discrimination & Harassment
  • Theory of Bias
  • Reflective Practice: The Power Triangle- uncover the images that drive personal bias
  • Racial, Gender, Disability, Religious & Anti-gay Bias
  • 5 strategies for building rapport across difference
  • Sexual & Psychological Harassment
  • Incivility in the Workplace

Section 3 – Action

  • Three Ingredients of Sensitivity
  • Attitude is Everything
  • Reading the Face
  • Assertive Conversations through Dialogue
  • Boundaries Communication Model
  • The Iceberg of Conflict
  • A Measured Response to Poor Performers and Inappropriate Behavior (Leaders only)
  • Personal Action Plan
  • Your Personal Development Action Plan
  • Certificate issued at the end of the course

All credit card payments are done through our registration service provider, Regonline. 

Cost: $325.00 taxes included


Contact Information

  • Phone:1.888.605.3389

Payment Instructions

  • To pay by invoice contact us
© 2020
Quick, easy and affordable online event registration and event management software for all event sizes.