MicroTriggers - Little Things Big Impact (AAAA Webinar)

Wednesday, April 18, 2012

2012 Webinar Series

MicroTriggers - Little Things Big Impact (AAAA Webinar)
Wednesday, April 18, 2012 2:00 PM - 3:00 PM (Eastern Time)

Genesys Conferencing Webinar
Room entrance begins at 1:45p.m. EST
Presenter: Janet Crenshaw Smith


MicroTriggers – Little Things Big Impact®


Does this scenario sound familiar? During a meeting, you offer an idea that is ignored. The conversation continues. Two minutes later, one of your peers poses the same idea. Everyone says, “Great idea!” No one notices that it was indeed YOUR idea, not his. If this kind of thing happens to you once in a while, then it’s no big deal. But if it is a pattern, the impact is harmful.

Ivy Planning Group began capturing data in the ‘90s to measure the presence and impact of the subtle behaviors that we call MicroTriggers. The most common behaviors are described in the book, 58 Little Things That have a Big Impact: What’s Your MicroTrigger®? A subtle message (spoken or unspoken) that is very offensive to one person may be insignificant to another. MicroTriggers are the messages that matter most to an individual, driving a specific action.

This interactive session, which has been enjoyed by Fortune 500, government and nonprofit organizations, will increase awareness of subtle behaviors in the workplace and marketplace.

Participants will explore the impact of micro-messages on their interpersonal relationships, their individual and a company’s productivity. Participants will identify their personal MicroTriggers, the factors that influence their intensity, and the skills to drive individual and group performance.

Learning Objectives

 As a result of participating in this session, participants will be able to: 

  Define micro-messages and micro-inequities

  Identify their personal MicroTriggers

  Understand the impact of subtle behaviors on them, their workplace and the company

  Understand their roles and responsibilities as sender, receiver and/or observer of MicroTriggers


 Webinar Agenda

  Define Micro-messages

  Identify Personal MicroTriggers: Interactive Exercise

  Understanding The Business Impact: The Bottom-line

  Roles and Responsibilities in addressing Micro Triggers: Scenarios and Vignettes

  Your Action Plan - What To Do Next?




Presented by:  Janet Crenshaw Smith 

April 18, 2012 – 2 pm to 3 pm EST
The Presenter:

Janet Crenshaw Smith is cofounder and President of Ivy Planning Group (Ivy), a 22-year-old management consulting and training company that specializes in diversity, strategy and change management. Ivy is recognized as one of the Top 50 minority-owned companies by DiversityBusiness.com; Black Enterprise Magazine Emerging Company of the Year Finalist; and received the Working Woman magazine Entrepreneurial Excellence Award. Ms. Smith was honored as one of the Top 25 Consultants of 2011 by Consulting Magazine, 2011 Diversity Executive of the Year by the Minority Enterprise Advocate magazine, “Diversity Pioneer” by Profiles in Diversity Journal. Minority Business & Professionals Network, Inc. named Ms. Smith one of “Fifty Influential Minorities in Business”. Profiles in Diversity Journal featured her in its Women of Initiative issue naming her one of “47 Women Worth Watching.” She has testified before U.S. Congressional Subcommittees as an expert on performance, diversity and inclusion.

Ms. Smith is author of the popular 58 Little Things That Make a Big Impact: The MicroTrigger Book and The Diversity Action Book: 143 Things To Go Do. Smith is an engaging speaker and is frequently quoted in national publications on the topics of diversity, change management, and leadership. She and her husband are profiled in DreamMakers: Putting Vision & Values to Work, a book that chronicles how leading edge organizations are able to succeed and realize their vision and values. Janet and Gary Smith, founders of Ivy Planning Group, are profiled for building a premier strategy firm - one of the leading Black-owned consulting firms in the country.

 Ms. Smith works directly with corporate CEOs, executive teams, agency administrators, and senior officials to build strategies, facilitate challenging discussions, and achieve the organization’s vision. Ivy’s clients include MetLife, L’Oreal, Marsh & McLennan Companies, International Paper, UBS Investment Bank, Black Entertainment Television (BET), Deloitte Consulting, Herman Miller, Freddie Mac, Meadwestvaco, Verizon, Viacom, Lockheed Martin, Ameriprise, Miller Coors, Blue Cross Blue Shield, Kaiser Permanente, Scripps Networks, Nuclear Regulatory Commission, U.S. Government Accountability Office, U.S. Department of Justice and U.S. Department of the Treasury.

 A native of Chicago’s south side, Janet received her Bachelor's degree from Harvard University in Psychology and Social Relations. She started her professional career at IBM Corporation where she held a number of marketing and management positions including Manager of Executive Consulting Services.

Ms. Smith serves on the Governing Group of the Women’s Business Enterprise National Council (WBENC), served as Vice Chair of the National Women’s Business Center, Association of African American Harvard Alumni (AAAHA), strategic planning board of the Rainbow PUSH/Wall Street Project, Vistage, SHRM, American Society for Training and Development (ASTD), VisArts Metropolitan Center for the Arts, the International Society for Strategic Management and Planning, Women Presidents’ Organization (WPO), National Association of Women Business Owners, and Potomac Valley Chapter of Jack and Jill of America, Inc.

Ms. Smith lives in Maryland with her husband and business partner, Gary A. Smith Sr. They have three sons. She is a member of the Florida Avenue Baptist Church in Washington, D.C. where she is Vice Chair of the Women’s Ministry





































This program has been submitted for 1.0 (General ) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. 

"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit." 
Can't make the live event?
You can purchase the PowerPoint presentation of this webinar for $49.95 plus S/H.   




































































































































































































































































































































































































































































Contact Information

  • American Association for Affirmative Action
    888 16th Street, NW, Suite 800
    Washington, DC 20006
    (800) 252-8952 Phone
    (202) 355-1399 Fax

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