4th Annual Lean Healthcare Transformation Summit Europe

Amsterdam, Noord-Holland
Monday, October 08, 2018

We are offering three optional Post-Summit Gemba Visits 
Add to calendarThursday, 11 October 2018 8:00 - 15:00  (Central European Time)
  • €200.00 (Standard)
  • €150.00 (Early)

Location Options (Choose 1)

1. Leiden University Hospital in Leiden 
Leiden University Hospital in Leiden (LUMC) is one of eight university hospitals in the Netherlands. With approximately 7,000 employees its mission is to improve healthcare and health through innovation. University hospitals are distinguished from general hospitals by the close connection between medical faculty and hospital. LUMC is working and experimenting with Policy Deployment in which the X-matrix occupies a prominent position. With the X-matrix, LUMC strives for alignment of goals and improvements both vertically and horizontally. This alignment is necessary to focus on improving processes and particular goals in:
  • Patient Care
  • Quality and safety
  • HR
  • Finance
  • Education
  • Research
At the end of this session, participants :
• Understand the connection between policy deployment and continues improvement.
• Understand the mutual dependence between people, purpose and process.
• Realize that the key components of success go beyond the tools.
• Can begin to apply policy deployment in their own setting.

Faculty: LUMC Team
Location: Albinusdreef 2 Leiden

2. St. Antonius Hospital Nieuwegein/Utrecht (This visit is now FULL.)
The mission of the St. Antonius Hospital Nieuwegein/Utrecht is to ‘care together for quality of life’. It is a large non-academic teaching hospital with two clinical and six ambulatory sites in the region of Utrecht. Nationally the hospital is most well-known for Heart, Vascular, Lung and Oncology care. St. Antonius works with four core values: together, involved, continuous improvement and innovation. About seven years ago the first experiments started on strengthening continuous improvement with applying the principles and associated tools of Lean thinking. The focus is on increasing the problem solving capacity of all teams and improving flow for patients. The routines are now applied (in various degrees) hospital wide in all types of departments. It is not a finished improvement system, but work in progress with a steep learning curve.
Join us at St. Antonius Hospital to see and hear examples how leaders at all levels work with routines on continuous improvement and how the efforts are synchronised. Also hear how the routines of continuous improvement are becoming integrated with other fields, such as hiring new employees, leadership training, working on the improvement of patient outcomes (Value Based Healthcare), quality management systems and the Planning & Control cycle. At the end of this session, participants will be able to:
    • Identify the key components of the continuous improvement system
    • Recognize the connectivity between people, systems, processes and results
    • Understand how improvement activities are synchronized across the hospital
Faculty: Drs. Luc Demoulin, COO and Dr. Marc Rouppe van der Voort, VP Operations
Location: St. Antonius Hospital Nieuwegein location, Koekoekslaan 1


Contact Information

  • Call Catalysis with any questions at
     +1 920-659-7500


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     If you are interested in becoming a sponsor, contact Rachel Regan at rregan@createvalue.org.