Creating the Comprehensive Patient Experience

Brentwood, California
Thursday, October 31, 2013

2015 Fall Forum

Creating the Comprehensive Patient Experience
Thursday, October 31, 2013 - Friday, November 01, 2013

Luxe Hotel Sunset Boulevard
11461 Sunset Boulevard
Brentwood, California 90049
United States

Map and Directions

Host: UCLA Health System


This Forum is designed for SI member C-suite executives who have a stake in implementing accountable care, bundled payments and pay for performance and outcomes with the patient experience in mind.


  • A consistent theme at SI is to feature industry leaders, highlight successful practices and provide actionable takeaways for Forum participants.
  • SI Forums are intimate sessions, designed for executives from all functional areas who will benefit from peer collaboration, education and networking.
  • Our platform is participation as well as presentation, so come prepared for relaxed, informal and highly interactive sessions with industry authorities and senior management teams from leading US health systems.

Attire: Business and Business Casual


  • Grasp the central role of the patient experience in the high-performance health system.
  • Hear from the National Quality Forum on how new models of quality support the comprehensive patient experience.
  • Understand why healthcare IT has failed to fulfill its promise to date and what’s required to extract its real value going forward.
  • Learn how integrated health systems are creating “systemness” among the inpatient sector, ambulatory sector and community providers.
  • See how mobile care and telemedicine are pivotal to engaging patients and improving health while reducing cost.
  • Recognize the critical roles big data and predictive analytics play in population health.
  • Participate in tours (Ronald Reagan UCLA Medical Center, Telestroke Center and Simulation Lab) and interviews with leaders at UCLA Health System and see how they are handling innovation.
  • Share insights and interact with SI members, sponsors and other national leaders during open-panel discussions.

Contact Information

Payment Instructions

  • Member $750/Non-member $850

    We accept payment via credit card, check or invoice. Make checks out to 'Scottsdale Institute' and send to:

    Scottsdale Institute
    Membership Services Office
    1660 Highway 100 South
    Suite 306
    Minneapolis, MN 55416

    Refunds provided in full less $100 through October 25.  Email Margaret Hahn with refund inquiries.  You may also reach her at (952) 545-5880.  Sorry, no refunds after October 25.

Don Wegmiller, Chairman | Shelli Williamson, Executive Director
1660 Highway 100 South, Suite 306 | Minneapolis, MN 55416
Phone: 952.545.5880 | Fax: 952.545.6116