Executive Site Visit - St. Mary's General Hospital - March 22, 2018

Kitchener, Ontario
Thursday, March 22, 2018

Executive Site Visit at St. Mary's General Hospital

Thursday, March 22, 2018, 7:30 AM - 4:30 PM (Eastern Time)

911 Queen's Blvd.
Kitchener, Ontario N2M 1B2

Are you starting or restarting your improvement journey? Do you know what you want to achieve in this transformation? Is there a clear vision of what your organization should look like? Our experience has taught us that one of the leadership practices fundamental to initiating and sustaining a lean transformation is to "go and see" what good looks like.

Results ​can ​be ​achieved ​by ​any ​means ​necessary. ​But ​in ​an ​organization ​that ​practices ​continuous ​improvement, ​these ​means ​are ​anchored ​on ​the ​principles ​for ​operational ​excellence. ​Moreover, ​the ​practice ​of ​behaviors ​aligned ​with ​principles ​must ​start ​with ​senior ​leadership. ​We ​call ​these ​ideal ​behaviors ​- ​and ​you ​must ​first ​model ​the ​way. ​See for yourself how St. Mary's General Hospital achieved the practice of ideal behaviors from the senior leadership team down to the front lines. Participants will experience how the Senior Leadership Team visually manages the priorities of St. Mary's General Hospital, as well as time in the gemba learning how staff and physicians partner to deliver value to their patients. 

At the end of this session, participants will be able to:

  • Describe the role and behaviors required of a senior executive in leading a learn healthcare organization. 
  • Explain St. Mary's General Hospital's successes, and failures, to address the most challenging issues leaders face on the transformation journey.
  • Discuss how aligning the organization's culture around the guiding principles sustains improvement beyond the "tools". 
  • Create a work environment focused on developing people to identify and solve problems daily.

Registration Fees: $1,000
Date: Thursday, March 22, 2018
Faculty: Catalysis and St. Mary's General Hospital staff
Schedule: 1 Day (7:30 am - 4:30 pm)
Pre-reading: None
Recommended Reading: Management on the Mend: The Healthcare Executive Guide to System Transformation by John Toussaint, MD
Recommended Prerequisite Sessions: None
Who Should Attend: Clinical and nonclinical leaders across the healthcare industry

Click here for complete information on CE credits, provided by MetaStar

Substitution and Cancellation Policy
Attendee substitutions may be made without penalty at any time. Full refunds will be issued if written notice of cancellation is received on or before February 22, 2018. If cancellation is received after this, a refund will be issued minus a $200 cancellation fee per cancelled attendee.

Contact Information

  • If you have any questions about the programs, location, or registration, please feel free to call our team at 920-659-7500.