REGISTRATION IS NOW CLOSED - 2014 People and Proress Continuing Care Conference - Leading the Journey - Vision to Reality

Edmonton, Alberta
Thursday, February 06, 2014

CapitalCare Foundation's 27th Annual People and Progress Continuing Care Conference
Conference Speakers

Thursday,  February 6, 2014


Warren Macdonald

8:15 - 9:45 AM

When We Change the Way We See the World

We’ve all heard it a million times: “change is constant,” “the only certainty in life is change,” “change or perish.” We all know it; what we need is for someone to show us how to deal with it.

Warren’s presentation will help you realize that challenges brought on by change hold endless opportunities for innovation, personal and professional growth, and that it is possible to not just survive, but to thrive despite adversity. 

We often lose sight of why we do what we do. As the pace of change accelerates and demands increase, it’s easy to forget that actual people are at the centre of all we do. That includes not just the people you serve, but yourself as well.

Warren's mission is to inspire you to see a bigger picture; to see opportunities in circumstances where you may not have seen them before.

Concurrent Sessions
10:15 - 11:45 AM

Concurrent Session A

Scott Harrison

Power, Privilege and Practice: Relational practice in the human health experience (45 minutes)

Understanding fundamental principles about how we behave and what we believe is essential in moving health care forward to a person-centred approach. Relational practice is the work that builds, energizes, and maintains projects, teams, and one’s own professional growth. To understand how it can be fostered for the benefit of patients and staff, health-care leaders require support and reflection on their own experiences. This session provides participants with a safe space in which to explore how we are socialized to other people, how systems work to benefit some and not others, and what leaders can do to put people first.

Scott Stewart

    No Picture Available

From Multi-cultural to Trans-cultural: the struggle for competence in healthcare (45 minutes)

As the Canadian population becomes more diverse and options in medical treatment continue to expand, health-care providers are being increasingly challenged to engage patients and their supporters in meaningful, yet culturally competent, dialogue about their health care. This presentation reviews the notion of cultural competence in health-care settings (including supportive living and continuing care) and introduces healthcare providers to practical ways to facilitate culturally competent dialogue.

Concurrent Session B

Joanne Dykeman

IMAGINE...the future of long-term care (90 minutes)

Imagine a long-term care system where the rich diversity of all individuals living or working within the community is honoured and all persons thrive; where joy and energy abound, and the essence of individual growth is evident despite aging, illness and decline. Culture change is a journey and is supported through sharing, discourse and collaboration. IMAGINE is an experiential presentation where learners and leaders will be:

• Engaged, as they hear how 80 LTC sites in Canada started the culture change journey;
• Reminded about the importance of individual and organizational values to drive change;
• Involved, as they participate in learning activities that share one organization’s person-centred care model, pathway for change assessment tools and outcome measures;
• Motivated to share the acquired tools within their own role and organization; and
• Inspired to re-imagine the future of long-term care.

Concurrent Session C

Tanya Hostyn

  Maureen Flynn

Implementing Person-Centred Dining: How Passion and Persistence Pay off for Residents (45 minutes)

In 2011,CapitalCare started a project to renovate 19 dining areas in three of our oldest centres. At the same time, we embarked on a culture change journey towards person-centred care With the goal of improving the dining experience for residents, we created a new meal service program that involved a major change of practice for frontline staff across all sites. The concept of person-centred care was well understood at the senior leadership level, but had not yet filtered down to the frontline. This presentation explores the challenges leaders faced in transferring the passion of person-centred care to a largely task-orientated group of staff, and how planning and persistence resulted in some unexpected and enjoyable outcomes for residents.

Jeanine Kimura

Dave Sawatzky

Creating a Falls Reduction and Injury Prevention Strategy through Multi-level Leadership (45 minutes)

In 2012, Carewest introduced a comprehensive Falls Reduction and Injury Prevention Strategy for its entire 10 site continuing care organization that spans long- term care, sub-acute care and community services. This presentation will focus on how leadership at multiple levels took this large project from vision to reality and made it sustainable. The approach involved a focused action plan that optimized existing resources to move the initiative forward quickly. Success occurred by finding the right balance between corporate directive and site flexibility, allowing some adaptation to varying needs and recognizing best practices already happening at some sites. The process has provided a template to ensure success in implementing similar initiatives in the future.


Barb Fry

2:45 - 4:15 PM

Creating your Continuing Care Leadership Future in a New World Order

So how’s your leadership working in today’s rapidly-changing continuing care environments? Are you and staff successfully meeting performance demands and resident/family expectations? Are you achieving person-centered care, facilitating positive intra-generational relationships, and creating places where people want to work?

This presentation, peppered with humor, will provide participants with opportunities to reflect upon the good, the bad and the ugly realities of leadership while pondering the implications of their role with respect to communication, performance and professional relationships.

The session will conclude with a 10 Action Steps Guide to Creating Your Leadership Future in Continuing Care.

Friday,  February 7, 2014    


Dr. Stein
8:30 - 10:00 AM

Leadership in uncertain times: How Emotional Intelligence Can Make You a More Effective Leader

Leaders around the world are realizing the importance of emotional intelligence and its impact on employees, service delivery and organizational performance.  

Understanding emotional intelligence can help us develop our leadership skills, enabling us to create more harmonious relationships with our teams and with our clients. While technical skills are still important, the ability to be more self-aware, self expressive and collaborative, as well as manage stress and make effective decisions, will differentiate star performing leaders. In this presentation you will learn how emotional intelligence is an important key to success.


Linda Edgecombe
10:30 - 12:00 PM

The Degree of Difference - Building Change Resilient and Energized Teams in Crazy Times

In this upbeat, highly interactive session, Linda will explore what it means to be a leader today how we can become change resilient no matter what the challenges are. Here’s your chance to find and unleash your leadership potential. Leading change ready cultures has never been this painless. With Linda’s humorous life experiences and approaches, you will laugh out loud while you learn:

1. The key steps to move towards accountable attitudes.
2. Why we love change and dread it.
3. Three keys to creating a healthy, change-resilient personality.
4. Plans for "shifting perspectives,” "facing your fears" and "dumping excuses" in the face of change.
5. A Just Do It! versus a Perfection Plan.
6. Strategies to re-energize yourself, your team and your family.
7. How accountability is a simple solution to a truly balanced life.

 *speakers and topics are subject to change


Contact Information

  • For inquires about the conference call:


Payment Instructions

  • Conference Fee $325 + GST

    All major credit cards accepted.

    If paying by cheque please make payable to CapitalCare Foundation

    Mail to:
    2014 Conference
    CapitalCare Foundation
    6th Floor, 10909 Jasper Avenue NW
    Edmonton AB  T5J 3M9

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