Coaching at Work Annual Conference 2016: Maintaining Momentum: Coaching and Mentoring in a VUCA world

London, London
Wednesday, 06 July 2016


Alphabetical listing (by surname) of our speakers:

Vicki Bartlett is a Learning Consultant for CQC's Academy team, having worked within the learning and development function since the establishment of CQC.  Vicki is a qualified coach and action learning facilitator and co-developed a career development programme for young people (Boost) with the Springboard Consultancy.

More recently she has been working with Lis Merrick and David Clutterbuck to establish a mentoring programme in CQC.  Vicki is in her final year of an MSc in People and Organisational Development with Roffey Park, and is writing a dissertation on organisational culture and how it may support individual wellbeing, particularly for homeworkers.

Nicole Berg, MSc, BA, FRSA is the founder of Charis (CARE-iss), a social enterprise that develops next generation leaders for a new way of doing business. Charis exhibits this new way of business in its Buy One Gift One business model; for each service purchased, Charis delivers an equivalent coaching service to women affected by gender-based violence to break cycles of abuse toward full, empowered, and violence-free lives. Prior to entrepreneurship, Nicole spent nearly a decade in the non-profit sector, including time spent managing an emergency shelter and crisis line for women experiencing domestic abuse.

Nicole received her coaching qualification from the Coaches Training Institute, her MSc Social Policy and Development from the London School of Economics, and her BA in Linguistics from the University of Saskatchewan in Canada. She is a columnist for Coaching at Work and a coach supervisor for the Ministry of Entrepreneurship. She is an active Fellow of the Royal Society for the Encouragement of Arts, Manufactures and Commerce (The RSA) and Associate Fellow of the Royal Commonwealth Society.

Nicole can be contacted at

Sally Bonneywell is VP of Coaching at GlaxoSmithKline and is based at the Headquarters in Brentford, London. The remit of her role is to head up coaching across GSK – setting the strategy for coaching globally as well as coaching very senior individual executives herself. As such she is responsible for building internal coaching capability, developing the coaching skills of leaders and managing the quality and use of internal and external executive coaches. She was responsible for setting up the Coaching function in 2010, and prior to that was VP Leadership and Organisation Development in the Global Manufacturing and Supply Division. Prior to that she held positions responsible for Executive Development, and Organisation Development in Pharma Europe.

Sally is a member of the Coaching Sponsors Forum which focuses on how to bring about systemic change in the governance and professionalism of the Coaching industry – a topic she feels very passionate about. She frequently speaks at conferences covering areas such as setting up internal coaching, selecting excellent executive coaches, and the future of the coaching industry.

She holds a degree in Psychology and Anthropology, an MBA, and she is accredited with the ICF to PCC level. She is currently studying for a Doctorate in Coaching. She also holds Certificates and Diplomas in Executive Coaching and Coaching Constellations, a Certificate in Organisation Development  from NTL as well as various Leadership and Organisation Development qualifications.  She was a contributor to the End Maleria book published in 2012. She lives in Hampshire with her son and enjoys skiing with him on snow and plastic.
Janice Donaldson comes from a broad HR background having led HR and strategy in diverse, large and complex large multinationals as well as smaller more entrepreneurial organisations. She is currently the Director of Human Resources at Southampton University.  Janice grew up in a culture that ‘gives it a go’, so taking initiative and being proactive is part of her make-up. During her career she has developed a number of innovative leadership, cultural and diversity interventions. These have included designing and developing a wisdom series to improve leadership, establishing leadership circles based on group coaching methods, using personal story telling/construction as a diversity intervention and developing a bespoke version of the Know Me game to make leaders more accessible.

Myles Downey is a thought-leader, author and entrepreneur in the world of performance, learning and coaching.  Myles is recognised as one of the leading business performance coaches in Europe with extensive experience spanning more than twenty-five years.  Between 2013 and 2016 Myles formed and led the Enabling Genius Research Project, bringing together an international group of experts in a variety of fields.  The group brought together the best and most recent research on human potential, performance and learning in an initiative to consolidate, simplify and communicate about genius.

This resulted in a book ‘Enabling Genius – a mind-set for success in the 21st Century’ published in March 2016.  Myles is also the author of ‘Effective Modern Coaching’ published in November 2014 which is considered a seminal text on coaching and also of ‘Effective Coaching’ (in excess of 35,000 copies sold).  He was the Founder of The School of Coaching in the UK, established in 1996 and the first of its kind (he sold the school in 2009), and was also part of the team that established The Alexander Corporation in 1987, which was acknowledged by The Economist Intelligence Unit as “the leading provider of Executive Coaching in Europe” in 1993 and in 1995.

In 2015 Myles established The School of Coaching International which operates through partners in the UK, in Russia and Vietnam (Zest Leaders) and in sub-Saharan Africa (IDM Business School).  With his partners he is putting together distance learning coach and leader/manager training programmes.   He is the creator of the Enable – ‘your place to think’ – the world’s first automated coaching system (there is no coach), which is designed to bring high quality coaching to the many, affordably.  The system is currently being piloted in a number of well-known, global organisations to support performance management initiatives, development and learning and large scale change programmes.

As a coach, Myles works with senior executives and leadership teams all over the world and with some of the most prestigious organisations in a variety of businesses, from professional service firms, banking, manufacturing, oil and gas, brewing and distilling, retailing, construction, information technology to the Public Sector in the UK.  From his work with CEO’s, COO’s, MD’s and other senior executives, and from the experience of developing other projects, Myles has developed a deep understanding of business and of what it takes to succeed at the highest levels.  Clients include:  Santander, Sky, HSBC, Lloyds TSB, Santander, Credit Suisse, a world leading strategic management consultancy, Freshfields, Bruckhaus Deringer, NHS (UK Health Service), JMJ Associates (Global Consultancy Oil and Gas), Royal Air Force (UK), through Zest Leaders (Russia) Gazprom Neft and Sibur.

As a part of the Enabling Genius Project Myles committed to re-learning how to play tennis with the intent of returning to competitive tennis in seniors tournaments.  This had proven to be an extraordinary, rich and testing laboratory for all things genius.  Myles lives in London He was born in Dublin, Ireland in 1959.

Hetty Einzig MA, MAC, ICF-PCC, FRSA 

Hetty works globally as a leadership coach and facilitator with individuals, teams and organisations.  She is a Director of Transition Expertise, an Associate at Leaders Quest and Senior Consultant with Performance Consultants International and PC France (based in Paris). She teaches on the Diploma in Executive Coaching at the IMI in Dublin and the coaching diploma at bmh Coach in Casablanca.   She has a strong focus on women’s leadership: recent projects include a large-scale leadership programme across North Africa for young women activists, ongoing Women Leaders: purpose, power and presence (programmes in partnership with Liz Rivers) and she is on the faculty of Rising Women Rising World. 

She has worked as a coach internationally for over 25 years, also on large global coaching-leadership programmes in the corporate and public sector, in English and in French. Her approach is holistic, spanning work, life and strategic development. She views the individual or team within their organisational context and encourages people to go beyond their own professional problems to consider contribution and wider contextual issues. Much of her work is designing pan-organisational culture change programmes extending over periods of 18 months up to several years.  She also facilitates strategic meetings, development away days and conflict resolution sessions.

A founder member of Be the Change, the social change organisation which recognises environmental sustainability, social justice and spiritual fulfilment as interdependent, in 2014 she joined Leaders Quest, which runs programmes globally to introduce leaders to unfamiliar perspectives and inspire them to create new opportunities for themselves and others.

Her roots lie in transpersonal psychology, a values and potential based model that works with the cognitive, emotional, physical and spiritual as an interconnected whole.  As a fully trained psychotherapist, this deeper understanding and experience underpins her coaching.  

Hetty’s career has spanned the arts, media, psychology, health, coaching, strategy and organisational development.  In the 1990’s she co-established a successful London contemporary art gallery, she worked as a journalist for 8 years, writing for national magazines and newspapers and held editorial positions at the Sunday Times Magazine and Time Out.  She has written, co-written and co-edited a number of books since the 1980’s and was the presenter of the first series of a successful live television counselling programme.  She is the Editor of Global Coaching Perspectives the Association for Coaching online magazine and the Convening Editor for Balance for the international journal, Nourish

Her book, Coaching Comes of Age, will be published by Routledge in February 2017

Dr Suzy Green is a Clinical and Coaching Psychologist (MAPS) and Founder of The Positivity Institute, an organisation dedicated to the research and application of Positive Psychology for life, school and work. Suzy is a leader in the complementary fields of Coaching Psychology and Positive Psychology having conducted a world-first study on evidence-based coaching as an Applied Positive

Psychology. Suzy was the recipient of an International Positive Psychology Fellowship Award and has published in the Journal of Positive Psychology. Suzy lectured on Applied Positive Psychology as a Senior Adjunct Lecturer in the Coaching Psychology Unit, University of Sydney for ten years and is an Honorary Vice President of the International Society for Coaching Psychology. Suzy also

currently holds Honorary Academic positions at the School of Business, University of Western Sydney, Melbourne Graduate School of Education, University of Melbourne, Institute for Positive Psychology & Education (IPPE), Australian Catholic University and the Black Dog Institute. Suzy is also an Affiliate of the Institute for Well-Being, Cambridge University. Suzy was the “Stress-less Expert” for Australian Women’s Health Magazine for 8 years and maintains a strong media profile appearing regularly on television, radio and in print.

Liz Hall is co-owner and the founding editor of Coaching at Work, an award-winning journalist, a senior practitioner coach and a mindfulness teacher/trainer to coaches, leaders and the general public. Clients include/have included the NHS, News UK, and Kent County Council. She is the author of Mindful Coaching (Kogan Page, 2013) and author/editor of Coaching in Times of Crisis and Transformation (Kogan Page, 2015). She speaks widely on mindfulness and compassion and has contributed chapters on mindfulness to Mastery In Coaching (Association for Coaching/Kogan Page, 2014); Mindfulness in Organisations: Foundations, Research and Applications (Cambridge University Press, 2015), and Developing Mental Toughness in Young People (Karnac, 2014). She has written/worked for publications including The Guardian, The Financial Times, The Observer, The Daily Mail, People Management, Personnel Today, Doctor, Hospital Doctor, Occupational Health, Training Magazine, Employers´ Law, Spirituality & Health, and Mandala magazine. She has trained with Bangor University’s Centre for Mindfulness Research and Practice and attended retreats including with Thich Nhat Hanh.

Liz is passionate about how mindfulness and compassion can heal and transform, helping us lead authentic, courageous, happy and ethical lives. She splits her time between the UK and southern Spain where she lives with her husband, son and three rescue dogs, and her daughters when they are home from university.

Joy Harcup   Continual improvement in the workplace motivates Joy and she is passionate about innovation and best practice in coaching. She has been an executive coach for over 10 years.  Based in the UK, with over 20 years' in- depth knowledge and personal experience of service delivery, management and leadership, Joy has worked in or with national and international organisations, in the public and private sectors.  She coaches senior executives in the areas of change of role, managing strategic change in their organisations and resilience. Joy is a Professional Certified Coach (PCC) with the International Coach Federation (ICF) and has an MBA (Distinction) from Bath University, in the UK.  She is the co-author of research published in the academic journal, Management Learning, on how executive coaching leads to individual and organisational change. She is also a speaker in the UK and internationally at coaching conferences. A member of the Board of the UK Chapter of the ICF for 6 years, Joy is a former President of the UK ICF Chapter. She was a member of the Global ICF Ethics Review Committee and has represented the UK ICF on various governmental and industry coaching committees in the UK, looking at standards and collaboration.

Peter Hawkins is Professor of Leadership at Henley Business School, joint founder and emeritus chairman of Bath Consultancy Group & Chairman of Renewal Associates.  He is an international thought leader in leadership, culture change, executive coaching, coaching supervision, and Systemic Team Coaching.  President of APECS, Peter leads BCG’s international training in the Supervision of Coaches, Mentors and Consultants.  His latest edited book “Leadership Team Coaching in Practice” has case studies from many sectors and parts of the world, alongside new theory and methods:

James Hutton, Head of Talent & Development, News UK

James is responsible for the internal coaching programme at News UK. The first programme started in October 2012 and currently has 25 coaches working throughout the organisation. The programme was featured in the March/April 2014 issue of ‘Coaching at Work’.

In his wider role James leads the Talent, Learning and Development function, responsible for all people development activity across the business, including leadership development programmes and selection of external coaches.

James has previously spoken at conferences about the internal coaching programme, including the CIPD coaching conference. He is passionate about coaching to enable personal and organisational development. James has been coaching both internal and external clients for over 7 years, after initially completing a 9 month accredited coaching programme. He is currently studying for a Post Graduate Certificate in Coaching.

James’ career includes working within the leisure, retail and media sectors. He also worked for a training and development consultancy, designing and delivering various initiatives to clients across a range of industries. James completed a 9 month Certificate in OD Practice with Roffey Park in 2015, is a licensed NLP Practitioner and is qualified to use a variety of psychometric tools.

Coral Ingleton is a qualified coach/mentor and loves nothing better than coaching people from all walks of life. She enjoys seeing her clients grow in confidence and begin to unlock their significant potential.  Coral loves supervising coaches as she learns so much from them and keeps her coaching skills up to date. She works to high standards of professionalism and adherence to the AC code of ethics.  A number of Coral’s coaching articles have been published including Coaching at Work, Personnel Today and the Emerald Press. These show how passionate she is about coaching and mentoring.

Until recently Coral managed a large team of L&D professionals delivering services across Kent County Council.  She now works for herself concentrating on coaching and mentoring individuals from a variety of organisations. Coral also works as a workplace mediator and is keen to help organisations to get rid of lengthy disciplinary and grievance procedures and come to agreements quickly that provide a win-win solution for all.

Qualified to Masters level and practitioner in learning and development, Coral is a Learning and Development professional. She also has a background in social care and spent many happy years working in this field before moving into HR. Bringing her experience to bear, Coral specialises in coaching and mentoring through the South East Coaching and Mentoring Network, her own business and her volunteering work with young people.  Her work as a facilitator in group supervision is enhanced by her knowledge of group dynamics and team development. Coral also works with teams and individuals delivering MBTI, EQi and other development models. Coral likes to use these tools and techniques to help develop and support the clients that she works with.

Kathryn Jackson is a Christchurch based coach with over 20 years of corporate HR, L&D and coaching experience.  Her employment in the UK included Andersen’s, the Royal Bank of Scotland and Bank of Scotland, while in New Zealand she has worked as a coach with Ernst & Young, Airways, St John and most recently the Stronger Christchurch Infrastructure Rebuild Team and other earthquake related organisations.  With a commitment to quality, Kathryn has a first class honours degree specialising in HR – with a subsequent post graduate exploration of Motivation at Work.  She trained with the Oxford School of Coaching & Mentoring in 2005 and since moving to New Zealand has completed additional training as a Career Coach, DISC and NLP accreditation and most recently an understanding of the Psychology of Goals.  Accepted as a Fellow with the CIPD in 2015 it is her continued commitment to CPD that resulted in her decision to research and publish a book about surviving redundancy (a unique journey using a coaching style of writing), followed by a more recent resource for new coaches who want to understand how workplace conversations might sound when they use a coaching approach.  Committed to supporting others in a variety of ways, Kathryn has taken part in numerous sporting events to raise money for charity and was actively involved in establishing (and now coaching with) the KEA coaching trust providing coaching to NGO’s in New Zealand.  She enjoys life in rural North Canterbury with her family, and is looking forward to an extended holiday in the UK during July and August 2016.

Paul Z Jackson is a coach, facilitator and consultant who devises and runs training courses and development programmes in leadership, teamwork and innovation. He has trained thousands of coaches in the solutions-focused approach; coaches senior executives and police officers; is a supervisor for the Brief Therapy Practice diploma course. His expertise in improvisation, accelerated learning and the solutions focus approach has attracted corporate clients and public organisations, ranging from London Business School to Procter & Gamble, from local authorities to top five accountants and the Red Cross Red Crescent Climate Centre.

Previously a journalist, a senior producer with BBC Radio and the founder of the More Fool Us improvisation comedy team, Paul is a co-founder of both SOLworld and the Applied Improvisation Network.  A graduate of Oxford University, contributor to many publications and international conferences as keynote speaker and workshop presenter, he lives in St Albans.  His books include Impro Learning, The Inspirational Trainer and 58½ Ways to Improvise in Training, Easy and (as co-author) The Solutions Focus and Positively Speaking.

Dena Jones is a Watch manager within the Organisational Development team within Kent Fire and Rescue Service. Dena gained her first qualification in coaching with Institute of Leadership and Management in 2003, and enjoyed the process and the outcomes so much that she embarked on the Diploma at level 5 in 2005.  Dena’s keenness to involve others in this performance management tool meant she now delivers in house coaching skills training to junior and middle managers throughout Kent.  Dena has taken the lead for Kent Fire & Rescue Service on partnership working with KCC and the South East Coaching and Mentoring Network, where she facilitates the co-coaching and group supervision sessions. Dena is also a board member for the Association for Coaching (Kent Group) where she helps to organise and support local association CPD events. Dena’s interests are people watching, dogs, and horses (specifically carriage driving).  She also enjoys walking but is renowned for falling and injuring herself – so has to take extra care!

Dr Anthony Kasozi is Director of Quilibra Consulting (UK) and an Associate with Ashridge Consulting (UK). He is an experienced executive coach, and an organisation development and management consultant, who has coached senior executives and leaders from across different work sectors in Europe, the United States, Africa, Russia and Asia. A social scientist with degrees in financial economics, institutional economics and international relations, Anthony has a keen and active interest in the roles that organisations and leaders in science and public service play in shaping responses to developmental, health and change issues relating to Sub-Saharan Africa. Anthony is married with close family in Europe and Africa.

Lis Merrick's career in mentoring and coaching follows a successful career in Human Resources with senior posts for Merrill Lynch, European Investment Banking and The Thomas Cook Group. She is Managing Director of Coach Mentoring Limited, a Director of the Professional Mentor Academy Limited, a Visiting Fellow of the Coaching and Mentoring Research Unit at Sheffield Business School and the EMCC UK President.

Her experience in mentoring programme design and development is now nationally acclaimed in the UK, with over 100 mentoring programmes to her name.  Lis writes and speaks at conferences about mentoring and coaching regularly and this work also informs her practice as an executive coach and designer of mentoring and coaching programmes.  Her expertise and research is predominantly in the field of designing mentoring and coaching programmes with regard to talent management, coaching and mentoring women, especially through the Glass Ceiling and supervision in mentoring. Lis’s research in 2016 is particularly focussed around coaching women at work for a forthcoming book and coaching and mentoring in a VUCA world.

Lis holds an MBA and an MSc in Coaching and Mentoring from Sheffield Business School. She has three amazing ‘large’ children and two wonderful black labs, all of which keep her very busy!

Professor Peter G.R. Smith, M.A. (Oxon), D.Phil.

Associate Pro Vice-Chancellor (International)

University of Southampton

Peter combines roles as an academic, as a member of the Vice-Chancellor’s leadership team and as a spin-out founder and Director. Strongly involved in the International agenda of the University of Southampton, he travels widely and regularly gives invited talks at conferences in his technical fields of Optics, Quantum Technology and Lasers. However, in recent years he has become an active participant and leader in a number of initiatives within the University, and in particular, in Leadership Circles and wider mentoring of staff. Having started as a Physicist and then worked in the City of London he enjoys combining different aspects of his experience to help promote change and improved ways of working in the organisation.

Eve Turner feels privileged to be loving her third career!  She is an accredited Master Executive Coach and Coach Supervisor whose passion for enquiry has led to numerous research projects.  Eve is the winner of the 2015 EMCC European Coaching Award and co-winner of the 2015 Best Research article for “Chain Reaction” at the Coaching at Work Awards.  She is part of the Editorial Review Panel for the EMCC journal and has written articles on topics including multi-stakeholder contracting, supervision and ethics.  Eve volunteers for the AC, APECS and EMCC and has a busy practice in the public and private sectors, having previously been a senior leader in the BBC.  In January 2016 she founded the Global Supervisors’ Network, a virtual network for experienced and qualified supervisors to share best practice, provide and receive CPD, staying at the cutting edge of practice.  Eve is a Visiting Fellow at the University of Southampton and a football fanatic!  She can be contacted at

Claire Davey

Claire Davey

Claire Davey


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