Coaching at Work Annual Conference 2017

London, London
Wednesday, 05 July 2017

Alphabetical listing of speakers by surname:

Dr Eunice Aquilina is the founder of eaconsult, a leadership and organisation development consultancy. She works with individual leaders and executive teams to unlock their capacity to navigate change and achieve the outcomes they seek.  Her work is underpinned by her belief when we can tune into ourselves and each other on a deeper level and feel our humanity, that’s when transformative change can happen.

Eunice draws on her experience of working in executive positions and leading change within blue chip companies. In her last role at the BBC, she played a lead role in ‘Making it Happen’, in which 10,000 staff participated in redesigning the organisation’s culture, workplaces, audience relationships and people policies. Eunice was instrumental in the development of their award winning internal coaching network and her doctorate research explored how these coaching conversations supported organisational learning.  Since starting eaconsult, Eunice has worked with a range of clients including: ABB, CSP, EBRD, e.on, RCN, Microsoft, Swarovski, Uniper and Yara.

She recently published her book, Embodying Authenticity: a somatic path to transforming self, team and organisation and is the co-author of a chapter on Somatic Coaching in the forthcoming second edition of the Handbook of Coaching Psychology.

Eunice has been a student of somatics for over a decade, she is a certified somatic coach and has completed the three year Strozzi Institute’s Teacher Training programme.  She is an accredited master coach practitioner with EMCC and APECs accredited coach supervisor.

Ginny Baillie MCC came to coaching through being coached out of her stockbroking career some 20 years ago.  She is specifically interested in what leaders actually do in their business, their way of working, and its impact on their organisations.   She works 1-2-1 with clients who have a burning platform and in groups with leaders from across organisations. Over the course of her career she has experienced and experimented with all manner of structures to grow her business, some great successes, some not.  She has researched globally to understand the best business practices for her.  In early 2017 she launched The Profitable Associate, a business supporting coaches to coaches to have stronger, more enduring businesses.   It’s her understanding that coaches of all experience are curious as to the best ways to run their business and she wants to promote discussion and sharing of ideas and resources.

Jenny Bird MCC is an executive coach, a mentor, a supervisor and a coach trainer. She is a past Director of the UK ICF. She has been a coach since 2000 and an ICF Master Coach since 2006. Jenny continues to run a buoyant coaching practice and relishes the variety and scope of the work.

Jenny works with coaches internationally to develop their competence and enhance their coaching presence. She is passionate about professional standards and brings great richness of varied experience to every aspect of her work.

Jenny has been a speaker and facilitator for countless conferences, training workshops, webinars and teleseminars.

Jenny is co-author with Sarah Gornall of "The Art of Coaching: A Practical Handbook of Tools and Tips" Routledge (2016).

Sally Bonneywell is VP of Coaching at GlaxoSmithKline and is based at the Headquarters in Brentford, London. She founded the Coaching Centre of Excellence in 2010 and in 2016 GSK received the International Coach Federation (ICF) International Prism Award for Global Excellence. She has a Doctorate in Coaching from the International Centre for Coaching at Oxford Brookes University, an MBA and a degree in Psychology and Anthropology and is accredited to Professional Certified Coach level with the ICF.

Sally is a member of the Future of Coaching Collaboration group hosted by Coaching at Work.

Manjula Bray is an experienced and qualified Business Psychologist, Career Coach, HR professional and trainer/facilitator. She supports employers to maximise their staff’s capability through robust assessment, selection and development methods. She also works with individuals; coaching them to perform more effectively within their current roles and to secure those positions they aspire to. During her career, Manjula has recruited hundreds of individuals during her time as an in-house recruiter and recommended numerous applicants for public and judicial appointments whilst sitting as an independent/lay panel member.

She has gained experience of working and coaching with a wide range of organisations (SMEs, public sector, Not For Profit, HE and multinationals) and diverse individuals (under- and post-graduates, middle to senior management) across a number of industries and professions. Manjula brings a pragmatic, tailored and quality approach to addressing people-centred challenges.  She has worked independently for over 15 years.

With just under 30 years’ experience in the food production industry from the grass roots of farming to his now current role as an operations manager for one of the world’s leading frozen food manufacturers, James Coldbeck has constantly embraced the changes that this path has brought.

In his career he has worked in the fresh meat, warehousing, canning, appetisers and frozen foods industries. Throughout this time he has experienced many implementations which have involved changes in culture for staff. Coaching has been key to making these projects successful and profitable. Since starting at McCain’s he has been through the next level of coaching for daily improvements. Recent changes at the Scarborough plant which could have been a potentially difficult time due to operational, staffing and shift changes at the plant have now become an enjoyable, profitable and engaging time for both plant and staff, and coaching the change management process has been key to a successful execution of this project.

Through the above work he is now involved in the management change through coaching of projects at three McCain sites across the UK. Most recently he has participated in SCA projects (sustainable cost advantage) at McCain locations in Australia and the USA.

Karen Dean is an Executive Coach of twenty five years’ experience. Karen is also a qualified Coach Supervisor and Coach Mentor. She is managing director of Diabolo Limited delivering coaching services to corporate, public sector and charity organisations. Karen is also an associate of Moller PSF Group specialising in supporting Professional Service Firms. She has well over ten thousand hours of professional coaching delivery to Senior Leaders across twenty sectors, in the UK, Western and Eastern Europe, Brazil, China, India and USA. Her work embraces one-to-one and team coaching.

Karen is particularly skilled in challenging key leaders further unlocking their potential to lead and inspire in a compelling and magnetic way. She has the courage to provoke sustainable change and the intellect to increase understanding. She blends this with the sensitivity to support as appropriate. She brings clarity, courage and compassion to her coaching relationships.

Karen is joint winner of the Award for Best Feature Article from Coaching at Work Magazine 2016: "Is a Coaching Culture an Alternative Tyranny?" She is the originator of me:mycoach™ which is an online intelligent framework for Continuing Professional Development supporting new and established coaches to reflect on their practice - beyond the journal. Karen is currently pursuing Master Certified Coach with the International Coach Federation. 

Michael Fryer has been an executive coach, consultant and facilitator for 20 years, supporting people to manage and lead more effectively. He has been principal coach facilitator for Starr Consulting for more years than he likes to remember, and is still relishing the challenge of getting managers to ‘stop fixing and start coaching’.

He works internationally across many sectors and his own coaching practice spans middle manager to director level.

Michael uses his 20 years of senior management experience in hospitality and manufacturing to bring practical and effective change to organisations.

 He is an NLP Practitioner. He is a member of The Association for Coaching (AC) through which he is accredited as an Executive Coach.

Carole Gaskell is a highly-acclaimed coach, inspirational speaker and best-selling author in the field of people and leadership development. She has made numerous TV and radio appearances and is a regular contributor to business, national and consumer publications.

She founded the Full Potential Group, Europe’s longest-established and most highly-regarded specialist coaching and leadership development company which works with companies such as Burberry, Hallmark Heinz, Nationwide Building Society, Starbucks, Tesco, VW Group and United Utilities.

A key-note speaker, leadership facilitator and coach to senior business leaders and their teams, Carole helps them reach their full potential and to create high-performance cultures within their organisations.

She is author of global best sellers ‘Transform Your Life – 10 Steps to Real Results’ and ‘Your Pocket Life Coach’ and two specialist books: Full Potential Leadership – a Provocative Call to Make a Dramatic Difference and Full Potential Coach – Transforming People's Potential into Results.

Carole has delivered keynotes at conferences in the UK and internationally, including CIPD in UK and AsiaPacific, worldwide investment conferences and Vistage CEO groups, she has spoken for clients including Ageas, Alzheimer’s Society, Harrods, Heinz, Hilton Hotels, Lend Lease, Mercer, Nationwide Building Society, Starbucks, Tesco, VW Group, William Hill and United Utilities, along with a variety of SMEs throughout the UK.

Sarah Gornall PCC is an executive coach, mentor, supervisor and trainer.  She is a Director of the UK ICF Board, currently President Elect, and held the professional development portfolio for 3 years. She has run her own coaching business since 2005.

Sarah works with coaches across the UK and internationally to develop coaching competence and confidence and engages with senior leaders and managers across all three sectors. Clients say she is calm, wise and knowledgeable.

Sarah has presented sessions at conferences across the UK and is co-author of 3 books, including Coaching and Learning in Schools, (SAGE 2013) and co-author with Jenny Bird of "The Art of Coaching: A Practical Handbook of Tools and Tips" Routledge (2016).

Liz Hall is co-owner and the founding editor of Coaching at Work, an award-winning journalist, a senior practitioner coach and a mindfulness teacher/trainer and consultant to coaches, leaders and the general public. Clients include/have included the NHS; Corus; KPMG; News UK, and Kent County Council.

She is the author of Mindful Coaching (Kogan Page, 2013), author/editor of Coaching in Times of Crisis and Transformation (Kogan Page, 2015) and founding editor with Margaret Chapman-Clarke of the International Journal for Mindfulness & Compassion at Work. She is a member of the Future of Coaching Collaboration group hosted by Coaching at Work.  With Margaret and Luis San-Martin, she is launching the 1st International Summit for Mindfulness & Compassion at Work in May 2017.

Liz has contributed chapters on mindfulness and coaching to Mastery In Coaching (Association for Coaching/Kogan Page, 2014), and Mindfulness in Organisations: Foundations, Research and Applications (Cambridge University Press, 2015), and on compassion (Compassion focused coaching, with Palmer & Irons, in The Handbook of Coaching Psychology - Eds Palmer & Whybrow, Routledge, forthcoming). She has written/worked for publications including The Guardian, The Financial Times, The Observer, The Daily Mail, People Management, Personnel Today, Doctor, Hospital Doctor, Occupational Health, Training Magazine, and Employers´ Law. She has trained with Bangor University’s Centre for Mindfulness Research and Practice and attended retreats including with Thich Nhat Hanh.

Liz won the Association for Coaching’s Award for External Impact for the Coaching Profession in 2010-11.

Liz is passionate about how coaching, mindfulness and compassion can heal and transform, helping us lead authentic, courageous, happy and ethical lives. She splits her time between the UK and southern Spain where she lives with her husband, son and three rescue dogs, and her daughters when they are home from university.

Joy Harcup is passionate about innovation and best practice in leadership coaching.  She has been an executive coach for over 10 years and previously was Head of Learning and Development at an international law firm, based in London. She has also held Chair and Board/ Governance roles in the not for profit and public sectors.  Joy is a Professional Certified Coach (PCC) with the International Coach Federation (ICF), has an MBA (Distinction) from Bath University and co-authored research, published in the academic journal Management Learning, on how executive coaching leads to individual and organisational change.  A previous member of the Board of the UK Chapter of the ICF for 6 years, Joy is a former President of the UK ICF Chapter. She was a member of the Global ICF Ethical Code Review Committee and, over the last 7 years, has represented the UK ICF on various governmental and industry coaching committees in the UK, looking at standards and collaboration. She is a member of the Future of Coaching Collaboration group hosted by Coaching at Work.

Tim Hawkes has been at the forefront of the executive coaching community for over 10 years.  He is highly regarded as one of the UK’s best executive coaches.  Tim is also managing director and co-founder of Unlimited Potential, an organisation that provides one to one programmes globally and is focussed on developing coaching cultures within all types of organisations.

Tim is a Chartered Mechanical engineer and began his career as an engineer, then project manager, for British Aerospace and then MBDA Missile systems.  It was during his time in the large corporate that Tim had a “Road to Damascus” moment, turned his back on engineering and moved into improving people performance through development.  His logical and unarguable approach to people development, based on his engineering upbringing, make him a formidable and very challenging coach.

Tim works best with senior executives, MDs and CEOs challenging them on their behaviours and beliefs to bring about improved performance.  He is also a leading expert in coaching cultures within organisations, using the Embark coaching culture diagnostic to help improve people performance in organisations.

Jackee Holder MA, BA, leadership coach, coach trainer, coach supervisor and creative writing facilitator. Jackee is the author of four non-fiction print titles, 49 Ways To Write Yourself Well, Be Your Own Best Life Coach, Soul Purpose and Writing With Fabulous Trees. Jackee works across the NHS, public sectors and the creative and retail industries. She is currently in her first year of therapeutic training with the Psychosynthesis Trust and is training with the Therapeutic Writing Institute as a certified Journal facilitator.

Embedded in her professional work as a coach and learning facilitator she introduces writing as a therapeutic and reflective practice for best practice and as self-management tools for raising self-awareness and strengthening personal leadership. Jackee is the recipient of an Award For Empowerment and was voted as one of the Top Ten best trainers by the Arts Marketing Association and received a commendation from Coaching At Work for a published article on reflective writing and journaling.

Jackee lives in South London where she enjoys walking and connecting with the wonderful trees and nature that adorn this part of London and the surrounding areas.

Rebecca Hourston (Beks) is an inspiring, highly credible, warm and dynamic Executive and Leadership Coach, Speaker and Programme Facilitator with a blue-chip Marketing background. A senior, qualified coach for 12 years, she has worked with individuals and groups at CEO to senior manager level from numerous top-tier organisations. Clients say she brings both energy and intellect to her work, find her extremely grounded, straight-talking and easy to open up to, like her focus on practical and directly applicable action, and appreciate her sincere caring for them to succeed. Having pulled out of an interview to become a spy, Rebecca embarked on a career in Marketing with L’Oréal, principally managing leading cosmetics brands ranging from Lancôme to Maybelline. In 2004 she set up her own coaching company, Move Mountains, which she ran successfully for over a decade, alongside working as Director of Programmes for Aspire. She has an international outlook, having lived in Kenya, Paris, Rome, London... and now Bath, where she's just emerged from a major house renovation with her husband and three boys aged 9, 6 and 3. 

Sam Humphrey is a coach and supervisor of more than 15 years’ experience.  She is one of the founding partners of the Moller Professional Services Group Cambridge and is the Head of the Coaching Practice Group.  The Moller Group works exclusively with professional services firms and devotes time to developing an evidence base through research, publications and case studies to underpin their work.  Sam is also Managing Director of Grit Ltd where she delivers coaching and supervision services to corporate and public sector clients. 

The focus of Sam’s coaching is to support leaders and their teams to increase their impact at an intellectual, cognitive, emotional and behavioural level. She works systemically to usefully help people explore what they need to learn and unlearn to enable them to deliver improved business and personal performance.

Prior to working as a professional coach, Sam was Global Head of Coaching within the Global Leadership Learning Team for Unilever.  She was responsible for the coaching infrastructure that served the top 250 leaders in the business and her work included a pioneering executive coach assessment process which she ran in Europe and Australia.

Sam has published a number of articles and case studies on the topic of coaching including the 2016 Best Feature Article for Coaching at Work, ‘Is a Coaching Culture an Alternative Tyranny?’.  Sam is currently studying for a Doctorate in Coaching Supervision.

Dr Lise Lewis MBA Chartered FCIPD is owner of Bluesky International and works as a Coach, Coach Supervisor and designer of EMCC accredited training in coaching and supervision. Bluesky International delivers coach | mentor | and coach supervision training internationally in a range of sectors. Sample of clients: AECOM/URS, AOL, Brabantia, Capita Financial Services, Central Office of Information, EDF Energy, Grant Thornton, IDL, Metropolitan Police, NFU Mutual, PricewaterHouse Coopers (PwC), Royal Horticultural Society (RHS), Science and Technology Facilities Council (STFC), The Cheltenham Ladies’ College, The Campaign for Leadership, TATE, West Yorkshire Police.

Lise is an EMCC accredited coach at Master Practitioner level and completed a Professional Doctorate in Executive Coaching with Middlesex University in 2014. She was recently awarded a publishing contract to write a text on Feedback, the topic of her doctoral study. She is also enjoying presenting extracts from the research at international coaching, mentoring and research conferences.

As International President of the European Mentoring and Coaching Council (EMCC) a professional body represented in over 70 countries and with 5,000 members she leads a multi-cultural team responsible for the delivery of the EMCC Strategic Focus. 

Mary Millar - With over 25 years’ experience as a senior executive with leading brands such as Speedo International and McCain Foods, Mary enables businesses and their leaders to achieve profitable growth and stability through business transformation and culture change. She brings deep experience in team and individual development and change management.

Mary understands the challenge of leadership in today’s world of ambiguity, complexity and speed. Throughout her career she has used positive changes in culture as a foundation for transforming business drivers to meet strategic organisational goals. She has done this through facilitating and coaching individual leaders as well as cadres of leaders and their teams. Notably, she helps leaders understand more about themselves so that they can form powerful and practical development and career plans.

Having recently completed an MSc in Organisational Change from Ashridge and Hult International Business School, Mary now runs her own consultancy focusing on creative change and transition; team and one- to one development and employee involvement.

Robert Nunn joined Grosvenor in July 2013 as Head of Learning and Development where he has responsibility for defining and delivering the people development strategy in Grosvenor Britain and Ireland.  He has found Grosvenor to be a perfect match for his passionate belief that organisations play a key role in building a sustainable future for the communities they serve and the role of people specialists in driving this agenda. 

Before Grosvenor, Robert worked with a variety of organisations as an independent leadership and talent consultant helping them to create value by achieving significant shifts in leadership behaviour. This experience convinced him that understanding “why” people do something is more important in achieving sustainable performance improvement than focusing on “what” or “how” we do it.

Prior to that he gained a deep understanding of the link between learning and commerciality as L&D manager for Jones Lang LaSalle, where he was responsible for delivering 10% of the revenue target for the asset management business. As an L&D practitioner Rob has also had the opportunity to work for a diverse range of organisations. At TKMaxx (retail) he learned that learning on a limited budget can lead to a highly creative approach. At Sage (financial software) he learned that the learning and development agenda will only take priority if its practitioners are able to demonstrate how it solves the problems that their stakeholders genuinely care about.

Blaire Palmer, is at the forefront of new thinking about leadership. A former BBC Radio 4 Journalist, Blaire has been coaching and provoking senior leaders and their teams for the last 17 years, helping them figure out how to lead in these fast-changing times. Over that time she has built a number of coaching businesses, sometimes using a team of associates and sometimes not. Focusing more on her own practice now (for reasons she will, she assures us, explain) Blaire splits her time between coaching, speaking, podcasting, writing and raising her daughter and a variety of small animals!  In her keynote speeches she busts outdated myths of leadership and presents a model of the kind of leaders our businesses, and our world, need now. Her popular podcast, Punks in Suits, also helps bring her ideas to leaders who understand that traditional models of leadership won’t work in today’s dynamic business conditions. Blaire is the author of 3 books on leadership and her 4th, "Punks in Suits - The Future of Leadership in a Bossless World" - is out later this year. Inspirational, funny and thought–provoking, Blaire draws on two decades of experience inside the boardrooms of international companies and challenges audiences and clients to re–think everything they thought they knew about what it takes to be a leader. 

Jenny Plaister-Ten is Director of 10 Consulting Ltd, an executive coach and facilitator with a background in international business.  She worked at senior levels for multinational companies, Compaq/HP and ICL/Fujitsu.  She also founded a Consulting Practice based in Singapore.

Jenny learned much about the impact of differing cultural values informing values, beliefs and decisions whilst living and working in the Asia/Pacific region, the USA and the Netherlands.  These experiences inspired her to continue to work with global leaders and their teams.

Her book, published by Karnac in July 2016, is called ‘The Cross-Cultural Coaching Kaleidoscope: a systems approach to coaching amongst different cultural influences’.

In the last 25 years, Steve Radcliffe has coached over 50 chief executives and heads of the Civil Service, the National College of School Leadership, the NHS and other government departments. Each year, he has created over £1 million worth of coaching work for a team of coaches that he has helped develop. He is most well known for his powerful leadership development approach, Future – Engage – Deliver, that The Times describes as “the no-nonsense approach … shaking up the world of leadership”. It has been the approach used in his and his team’s work helping grow leaders and culture at all levels of organisations like Boots, First Direct, GKN, Unilever, Marie Curie, The National Trust, NSPCC, government departments, schools, hospitals and more.

Steve has summarised his approach in the UK’s top leadership book, Leadership Plain and Simple. For five years now, it has been the number one book in the more than 80,000 offered in a search for ‘leadership’ on Amazon.

Helen Sotheran has over twenty years’ experience working across both private and public sector organisations in learning & organisational development and sees the development and growth of staff intrinsic to the development and growth of the business.   Helen is a qualified coach and Action Learning facilitator with a passion for helping people realise the benefits that coaching can make to both the individual and the wider organisation.  Working for Dorset County Council, she has led the drive to achieve a recognised coaching culture within the organisation and aims now to provide coaching as one of the main development interventions across the workforce.  Working closely with Unlimited Potential and using the Embark coaching culture model Helen has made great progress towards a coaching culture in the organisation, achievements include the engagement of senior managers, an internal coaching pool and a coaching development programme for all people managers.  Coaching is available to all staff at all levels irrespective of role or grade.  Helen sees the next part of the journey as taking these successes supported by thorough evaluation and embedding these in to the organisation until coaching becomes “just the way we do things around here”.  

Maria Symeon is an occupational psychologist and has over 15 years’ experience in organisation development.  She has worked extensively in the areas of executive coaching, leadership development and talent management in the UK and across the PwC Network.  She is the Global Coaching leader in PwC and spends a significant amount of time working in Partner Development. In addition Maria supports PwC’s critical markets on their people strategy.

She maintains an active executive coaching portfolio of Partners and has a strong track record of working on a range of leadership, career transition, stakeholder, political and relationship issues. She helps people to develop strategies to enhance their effectiveness and performance and to maximise their potential.  Maria is a member of the Future of Coaching Collaboration group.

Neil Tomalin qualified as a business coach with Meyler Campbell after a varied career in financial services. His main academic research focuses upon the role that personal values play in our lives. His other research interests include the impact of favouritism in the workplace, as well as coaching techniques to improve resilience for those in high pressured jobs, particularly in the public sector.

Georgina Woudstra MCC coaches chief executives, senior leaders and executive teams. She has been described by clients as having “strong presence and credibility”, as being “experienced and wise” and a coach who “has extraordinary empathy” allowing her to be “challenging but gentle”.

She is also the Principal of the Executive Coach Studio, a coach training organisation for professional coaches looking to deepen their practice and develop greater congruence and coherence in their work.  Georgina is a successful entrepreneur in her own right, a member of the International Transactional Analysis Association (ITAA) and co-author of ‘Coaching Global Top Teams’ in Leadership Coaching: Working with Leaders to Develop Elite Performance (Kogan Page). She holds an MA in Change Management, an Advanced Diploma in Coach Mastery from ITS, a Diploma in Transactional Analysis and a Certificate in the Supervision of Coaches, Mentors and Consultants from Bath Consultancy Group.


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