Celent Innovation & Insight Day Asia featuring Model Insurer Asia Awards

Tuesday, 23 May 2017


Roopam Asthana
CEO and Whole Time Director
Liberty Videocon General
Insurance Company Limited
  Mr. Roopam Asthana is the Chief Executive Officer and Whole Time Director of Liberty Videocon General Insurance Company Limited. He has been the founding employee of the company and has been instrumental in getting the joint venture formed, licensed and setup. He has over thirty years of experience in the financial services sector spanning domestic and international Banking, Non-Bank Finance companies and Insurance. Prior to joining Liberty Videocon General Insurance, he was with GE Capital as the Chief Executive Officer of SBI Cards and Payment Services Pvt. Ltd. and GE Capital Business Process Management Services Pvt Ltd – which jointly managed the GE-SBI Payment Card business in India. During his tenure in GE –SBI Card Products, the organization saw introduction of a slew of transformational payment card products like the TATA Card and Indian Railways Credit Card and he is also credited for overseeing an effective expansion of the scope of the JV through a planned progression geographically as well as into other sectors of high-growth consumer financial services industry like personal loans and insurance in conjunction with the payment card business.   Before joining GE Capital, Roopam worked with HSBC Bank for over 17 years in various commercial banking assignments across a number of cities in India and USA spanning Consumer Banking, Corporate Banking, Strategic Planning, NRI Banking, Credit Cards and Financial Control. Roopam holds a Bachelor’s Degree from St. Stephen’s College, Delhi and a Masters in Business Administration (PGDM) from IIM Ahmedabad.

Goutam Datta
Vice President, Technology
ICICI Lombard General
Insurance Company
  Passionate and proven strategic technology leader with a firm belief in creating tangible business value through use of technology solutions to drive and deliver business results. Great believer of ‘one teamĀEconcept and leading teams to achieve collective results.More than 17 years of experience in strategizing, spearheading large-scale technology operations and implementing new technology projects. Managing internal as well as external partner relationship for critical technology delivery. Collaborating and finding solution for business technology alignment, and enabling new business options. Prepared organisation’s digital strategy and leading the implementation of various Bots, Robotics projects and AI projects, most of which are first time in GI industry in India.

Nick Holder
Chief Operating Officer
PT Prudential Life Assurance

  Nick Holder currently serves as Chief Operating Officer of Prudential Indonesia and is a member of the company's Board of Directors. He joined the Prudential group in 2002, and has worked for the group in six regions: the UK, Hong Kong, Malaysia, Thailand, Vietnam and Indonesia. His previous roles with Prudential included Regional Head of Internal Audit for Asia; General Manager Shared Services; and Chief Financial Officer for both Prudential Thailand and Prudential Vietnam. Nick has Master's degrees in Philosophy, Politics and Economics form Oxford University and Business Systems Analysis and Design from City University, London. He is also a Fellow of the Institute of Chartered Accountants in England and Wales and a Chartered Fellow of the Securities and Investment Institute.

Yuya Fukumori

Manager, Business Development
  Yuya Fukumori works in business development for Celent and is based in our Tokyo office. He provides local support for Celent clients across Asia-Pacific and identifies strategies and opportunities to expand client relationships. Prior to joining Celent, Mr. Fukumori worked as an Account Manager in the Sales and Marketing Division at Jiji Press Ltd., where he was responsible for sales of capital markets data and news feed services for financial institutions in Japan.
Srinivasan Iyengar
Reliance Life Insurance
   Srinivasa (Srini) has over 28 years of experience in the Life Insurance industry across India and Asia, having held senior consulting, business and Strategic roles. In this long career, Srini has worked in multiple functions in the Insurance vertical. He started his career with Life Insurance Corporation in India and later moved to the IT industry. He was subsequently part of the start-up team for ICICI Prudential Life Insurance in India, and then heading regional application development for Prudential Services Asia based in Malaysia. Later he moved on to Tata Consultancy Services' (TCS) insurance practice. In 2007, he joined AEGON Religare start-up team as Head-IT and Change Management and took over as Director - IT & Operations in August 2009. On 1st October 2010, he took over as the Chief Operations Officer (COO) and holding responsibility for technology, Process, Operations, Service & Underwriting functions. On 1st February 2013, he joined Reliance Life Insurance as COO. He has the unique experience of being on both the end-user side, consulting side and delivery side. He is a regular speaker at international/industry events and won the CIO 100 2009, 2010 and 2011 and CXO 2012 awards.
Neil Katkov, PhD
Senior Vice President
  Neil Katkov, based in the firm's Tokyo office, is Senior Vice President, Asia, for Celent. His areas of expertise include the Asian financial services industry, financial services distribution channels, and compliance issues including anti-money laundering and business continuity planning. Dr. Katkov produces Celent's popular reports on IT spending trends in the Asian banking, securities, and insurance industries. He regularly advises leading financial institutions and technology vendors on their business, technology, and compliance strategies. Dr. Katkov is widely quoted in the press, including The New York Times, The Wall Street Journal, The Financial Times, BusinessWeek, Newsweek, Time, The Nihon Keizai Shimbun, South China Morning Post, Dow Jones Newswires, Associated Press, American Banker, Securities Industry News, and The Banker. He has appeared on CNBC and CNN, and is a popular speaker at conferences in North America, Asia, and Europe.

KyongSun Kong
  KyongSun Kong is an analyst with Celent's Asian Financial Services group and is based in the firm's Seoul office. Her areas of expertise include mobile payments and other innovative financial services and delivery channels, retail brokerage, and the Korean financial services industry. Previously, KyongSun worked as a translator, interpreter, and editor focused on financial services, including the banking, capital markets, and insurance industries. KyongSun received a Bachelor of Arts degree in British and American studies and intercultural studies from the Kyoto University of Foreign Studies. She is fluent in Japanese, English, and Korean.


Ashok Krishnan
Head of Strategy, Analytics & Research
AXA China Region
  Ashok leads the Corporate Strategy, Analytics and Big Data and Market Research functions for AXA and is based in Hong Kong. He has previously lived and worked in the UK, Vietnam and India. Ashok is an insurance expert with experience in Life, P&C and Health insurance across various functions including Distribution, Marketing, Finance, etc. Ashok is passionate about creating impact by improving Customer Experience leveraging the power of Digital and Data. Ashok enjoys travelling and is an Engineer-Accountant who would have become a cricket commentator if he had not entered the insurance industry. 


Hans Loozekoot
President & CEO
EastWest Ageas Life Insurance Corporation
  Hans Loozekoot joined Ageas more than 22 years ago and is a seasoned insurance professional. During his career he held various senior management positions in the domains of sales, finance and strategy. In 2007 he moved to Asia and took up assignments in Hong Kong, India and currently the Philippines. Mid-2015, Hans was appointed as President & CEO of EastWest Ageas Life which operates under the brand “Troo”. The company is a greenfield life insurance joint venture with Ageas and EastWest Banking Corporation as shareholders. Troo wants to differentiate itself from competitors by targeting the mobile savvy and young Filipinos using new technologies and digital platforms. Prior to moving to the Philippines, Hans was Managing Director Strategy and M&A in Asia and a member of the Management Committee Ageas Asia. He also enjoyed living in India where he held the CFO position at IDBI Federal the insurance joint venture in which Ageas holds a 26% stake. When young, Hans was dreaming of being a rock star. Nowadays he likes to listen to music of Coldplay and Oasis. Other passions of Hans are traveling, outdoor activities and cooking pastas and Indian curries.

Tsukasa Makino
Manager, Government & External Relations Dept. and IT Planning Dept.
Tokio Marine & Nichido Fire Insurance Co., Ltd.
  Tsukasa is the Senior Research Officer at The Tokio Marine Research Institute, as well as the Manager at IT Planning Dept. and Government & External Relations Dept. of Tokio Marine & Nichido Fire Insurance Co., Ltd. He is conducting long range and international research on various fields such as advanced IT, Cyber-security, and Singularity. His research activities include traveling around the world, presenting at conferences and seminars. As a visiting lecturer at The University of Tokyo, Kyushu University and University of Tsukuba. he is teaching “Addressing Social Issues with ICT”, “Career Development“, “Social Happiness” and ”Engineer’s Ethics”. He is one of the 10 alumni of “Singularity University Executive Program” in Japan.

Nicolas Michellod
Senior Analyst, Insurance

  Nicolas Michellod is a senior analyst with Celent’s Insurance practice and is based in Zurich, Switzerland. He has 15 years of experience in the financial industry acquired in the banking and insurance sectors. During his insurance years, he held different C-level positions and has led a claims system replacement project. Nicolas’ research has concentrated on continental European insurance markets with a specific focus on France and insurance systems including life policy administration, document automation and risk management systems. Solvency II, online insurance and IT strategy and document management in insurance are particular topics he has recently covered. Since joining Celent, Nicolas has advised multiple insurance companies and vendors on IT and business strategies including strategic IT programme alignment, partnership evaluation, conceptualization of crosscountry system implementations, and risk management IT strategy validation. Nicolas has been often quoted in North American specialized insurance and IT magazines including Insurance Networking News, Insurance & Technology, and PropertyCasualty360 (a National Underwriter website) and also in international newspapers’ websites such as The New York Times, The Guardian, CBS News and Tages Anzeiger.

 Subba Rao Mukkavilli
Executive Director
Karvy Insurance Repository
  Subba Rao Mukkavilli is a digital thinker and business management professional with a strong expertise of launching startups and has an in-depth knowledge of enterprise application and team integration. He has expertise in people and process alignment, business transformation and strategic IT management. Suram has over 20 years of experience across various facets of IT and Management viz Startups, Product Development, Technology Evangelization, application & network architecture, Information security and User experience design. Suram has authored two books on presentation and communication skills. His maiden book “SlideSpin” has received Global eBook Award, California, USA in Silver Category during 2015. He is currently working as Executive Director at Karvy Insurance Repository.

Diljeet Saluja
Head of Digital Solutions
Max Life

  Diljeet Sluja is heading Digital Solutions for Max Life. His team is working on reimagining Seller and Customer facing Digital assets to bring in transformational user experience using cutting edge technology solutions and pushing the digital agenda of Max Life. Having around two decades of overall experience, Diljeet has played many roles in the IT Industry and worked in various domains solving client's problems. During his last stint as Director in Sapient Consulting, he has helped many clients in India and Asia Pacific, navigate through their digital transformation journey. he has some of the coveted Innovation awards from India and Singapore platform to his credit. Citibank, Manipal Global Education, SBI Cards and StanChart Bank are some of the big brands he has worked and created huge business impact for their customers and businesses. Diljeet is an engineer by training and has acquired many professional certifications such as a project management professions (PMP) from PMI, USA and Black Belt Six Sigma from Indian Statistical Institute, New Delhi. On his path to self-discovery by continuous learning, he did a senior management program (SMP) from IIM Calcutta in 2013.

Manu Tandon
Head, Business Development
Group Business

Aviva Ltd.
  Manu Tandon manages the business development for Group Employee Benefits for local and regional markets in Aviva Ltd., a leading insurer in Group Business. Manu has been with Aviva for 10 years with experience in Channel Development, Strategy & Planning & Institutional Partnerships. Prior to Aviva, he has worked in the banking sector in the Priority Sector banking.

Hans van Wuijckhuijse
Regional Director, Business Development, Asia
  Hans van Wuijckhuijse is in Ageas’ Regional Office leading the activities for building, developing and transforming insurance businesses, as the regional CIO he is member of Ageas’ Group IT Board. His main areas of expertise are Operations and IT; creating optimal target operating models for partnerships and markets, and change, programme and project management. Recently he was responsible for creating a life insurance company in Singapore. For Ageas’ new life insurance ventures in the Philippines and Vietnam he developed an end-to-end, cloud based solution set, globally the first of its kind. Previously he was Chief Operating Officer of IDBI Federal Life Insurance, Ageas’ joint venture in India and responsible for Operations, IT and Business Solutions. Since 1997 he has held a range of different positions within Ageas like Director IT & Operations for Asia, Chief of Staff of the CEO Fortis and programme manager of several transformational programmes. Prior to joining Ageas he worked for a software development company and the IT company of the Dutch Association of Real Estate Agents. He holds a MBA of the Maastricht School of Management. Hans is based in Hong Kong at Ageas’ Regional Office for Asia.

Eiichiro Yanagawa
Senior Analyst
  Eiichiro Yanagawa is a senior analyst with Celent's Asian Financial Services group and is based in the firm’s Tokyo office. His research focuses on IT strategy issues in the Japanese and Asian banking and financial industries. His recent research has included core banking systems, ATMs, anti-money laundering technology, electronic trading, document management, IT spending trends, and business process outsourcing. Eiichiro's consulting experience includes development of bank IT strategies, thin client / desktop virtualization to support business continuity, evaluation of data centers for hosting core systems, and vendor selection of AML, risk management, and other technologies. Prior to joining Celent, Eiichiro was the Chief Manager of the Financial Global Solutions Division and the Regional Bank Financial Solutions Division at NEC Corporation in Tokyo. He was responsible for developing NEC’s core banking system, strategic marketing planning, and consulting on financial institution systems. Prior to that, Eiichiro was the General Manager of the Financial Services Division at NEC Corporation of America in New York. In this role, he worked on the development of IT strategy and advised clients, mainly Japanese financial institutions, on outsourcing and selection of software packages.

James Yang
General Manager, Digital Platforms
Ping An P&C Company
   James graduated from the famous Tsinghua University in China, James completed his MBA in Erasmus University of the Netherland. He has worked for various positions for European and North American companies before he came back and joined Ping An. Since joining this insurance giant of China, James contributed to the development of its mobile and digital platforms and applications. He is the inventor of the Smartselfi mobile application which won the Celent award last year, and again this year. The smart agent application gained the popularity in Ping An's telematics and ground sales forces.


Jenny Ying
General Manager of Claims and Operations PMO
AXA Tianping P&C Insurance Co., Ltd.
  A veteran with 20 years working experience in China insurance industry. As PMO of AXA Tianping P&C Insurance Company, Jenny led the claims transformation and the first Guidewire ClaimCenter implementation in China.  The transition of the claims core system, together with new mobile investigator and customer tools and vendor portal, lasted for 18 months. The ecosystem integrated with dozens of surrounding system, handling about 2,000 claims every day.


Zia Zaman
CIO, Asia and Head of LumenLab MetLife Innovation Centre
MetLife Asia Ltd.

  Zia Zaman joined MetLife in July 2014 as the Chief Innovation Officer for the Asia region. In his role, Zia is responsible for leading LumenLab, the industry-first innovation center, and steering the innovation agenda for the Asia region. He is a member of MetLife's Asia Leadership Group and is based in Singapore. Zia joined MetLife from SingTel, where he spent 3 years, more recently as the Chief Strategy Officer and VP of Emerging Businesses for SingTel's Group Enterprise. He also co-lead the acquisition of US-based Amobee, jumpstarting SingTel's entry into the mobile advertising market. Prior to SingTel, Zia was the Chief Strategy Officer for LG Electronics North America during 2008-2011 and also served as the Chief Marketing Officer at FAST where he successfully positioned FAST as a leader in the enterprise search space which culminated in a US$1.2 billion acquisition by Microsoft in 2008. At Gartner, a research and advisory firm known for its "crystal ball", Zia ran the North American strategy consulting practice during 2003-2006. In the earlier part of his career, Zia was a member for the M&A team at Sun Microsystems. Zia has occupied various board positions at tech startups and was a board member on Viking. He currently sits on the Board of the Energy Market Authority of Singapore.


Contact Details

  • If you have questions, please contact Breanne Hickey at bhickey@celent.com.
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