Recognition and Reward Workshop - March 19-21, 2018

Nairobi, Nairobi County
Monday, March 19, 2018

Recognition and Rewards Workshop
Distinguishing Achievement and Skills Growth

Outline

I.                     The Nature of Work

a.       The Importance of Work – The Role It Plays

                                                               i.      What is work?

                                                             ii.      Why do you come here to work?

                                                           iii.      What are your expectations of your employer?

1.       Recognition

2.       Reward

b.       Why is this so difficult?

                                                               i.      The problem with metrics – what are we measuring?

                                                             ii.      The problem with aligning expectations – are we on the same page?

                                                           iii.      The problem with candor – are we being truthful?

 

Exercise 1: Ranking your challenges to current system of performance management

 

c.       Understanding Work – The Fundamentals of Structure

                                                               i.      Ancient and Universal

                                                             ii.      The Components of Team

1.       How and Why

2.       Process and Design

                                                           iii.      The Evolution of Work

1.       Pre-Industrial Organizations

2.       The Emergence of the Modern Office

3.       The Changing Nature of Time and Place

 

II.                   Jobs and People

a.       The Basis of Organization - Fairness

                                                               i.      Rank in Job vs. Rank in Person

                                                             ii.      The need for adaptability

b.       The Basis of Remuneration

                                                               i.      Market Composition and Position

                                                             ii.      Balancing the Team

                                                           iii.      Designing the Talent Management Space

1.       Understanding the Career Framework

2.       Building an Integrated Progression

 

III.                 The Living Organization

a.       Dynamism in Workforce Management

                                                               i.      Managing External Forces

1.       Responding to Market

2.       Adapting to Changing Demographics

a.       Impact of Diversity

b.       Global vs. Local

                                                             ii.      Managing Internal Forces

1.       The Need for Transparency/Clarity

2.       Establishing Corporate Standards and Values

3.       Sustaining Integrity

 

IV.                The Thriving Organization

a.       Aligning to Purpose/Mission

                                                               i.      Who Are You

                                                             ii.      Building the EVP

                                                           iii.      The need for standards

b.       The Structure of Work

                                                               i.      Structure of a Job Evaluation Framework

                                                             ii.      The Three Factors of Evaluation

                                                           iii.      The Progression of Values

                                                           iv.      How much of Process vs. Design?

c.       Understanding Recognition and Reward (aka Performance)

                                                               i.      Living in your house

                                                             ii.      The need to separate Recognition from Reward

                                                           iii.      What is the Value of Time and Experience?

1.       The Accumulation of Knowledge

2.       Defining the Stages of Knowledge

                                                           iv.      What is Achievement?

1.       The Context of Results

2.       Capturing Shared Perceptions

 

V.                  The Importance to Matter

a.       Skills Growth and Recognition

b.       The Need for Periodicity

 

VI.                Defining the Progression of Skill

a.       The Five Stages aligned with Pay Design

b.       The Factors and the Indicators

                                                               i.      Defining Depth and Breathe in Skills Growth

                                                             ii.      Showing the Exponential Quality of Cumulative Knowledge

 

VII.               Assessing Skills

a.       Focusing on the Job Linkage

b.       Understanding the Organizational Context

Case Study:  Staff Skill Profiles in Process/Support Roles

c.       WeHelp as an organization

d.       Guided Assessment Example

e.       Application of the Skills Assessment Measures – Process/Support

                                                               i.      Finance Officer

                                                             ii.      Grants Officer

                                                           iii.      HR Officer

                                                           iv.      IT Officer

Case Study:  Staff Skill Profiles in Design/Management Roles

f.        Application of the Skills Assessment Measures

                                                               i.      Gender Specialist

                                                             ii.      ER Manager

                                                           iii.      Global Tech Advisor- ER

                                                           iv.      Country Director

 

VIII.             Alignment of Skills to Job Design

a.       Cumulative Knowledge/Capacity against Jobs

b.       Utilization of Findings

                                                               i.      Pay Movement

                                                             ii.      Determining Salaries on Recruitment

                                                           iii.      Staff Development

1.       Prioritizing Skill Areas

2.       Identification of Developmental Assignments

                                                           iv.      Setting Criteria for Promotion

c.       Targeting of Skills Opportunities and Gaps

 

IX.                 What is Pay for Performance?

a.       Defining Achievement/Results

                                                               i.      The Job/Grade Context

                                                             ii.      The Scale of Measurement

1.       The Four Measures

2.       Meeting Expectations is the Gold Standard

b.       Distinguishing Knowledge from Achievement

                                                               i.      Context of a Performance Period

                                                             ii.      Growing Knowledge/Variable Performance

 

X.                   Perceptions and Performance

a.       The Three Questions

b.       Self-Assessment and Peer Selection

c.       Building a Composite Performance Profile

d.       The Validity of Multi-Rater Performance Profile

Case Study:  Assessing Achievement in Process/Support Roles

e.       Application of the Achievement Measures in the following roles:

                                                               i.      Finance Officer

                                                             ii.      Grants Officer

                                                           iii.      HR Officer

                                                           iv.      IT Officer

Case Study:  Assessing Achievement in Design/Management Roles

f.        Application of the Achievement Measures in the following roles:

                                                               i.      Gender Specialist

                                                             ii.      ER Manager

                                                           iii.      Global Tech Advisor- ER

                                                           iv.      Country Director

 

g.       Utilization of Findings

                                                               i.      Determination of Bonuses/Non-Cash Reward

                                                             ii.      Remedial Support

1.       Prioritizing Performance Gaps

2.       Identification of Developmental Assignments

                                                           iii.      Setting Criteria for Retention

 

XI.                 The Cosmology of Work

a.       The Interplay of Jobs, Skills and Achievement

b.       The Importance to Design, Recognize and Reward



 

Contact Information

  • Phone: 
    +632-403-1541 (Manila)
    +1-212-972-6970 (New York)

Payment Instructions

  • Wire Transfer Payment Instructions:

    Please make wire transfers to:
    Signature Bank, 950 Third Avenue, 9th floor, New York, NY 10022 
    Account Name: Birches Group LLC, Account #: 1502147737
    ABA #: 026013576, Swift #: SIGNUS33

    To ensure proper credit of your payment, please send your wire transfer confirmation details to wires@birchesgroup.com, indicating RECOGNITION AND REWARD TRAINING along with THE DATE AND LOCATION OF THE TRAINING AND THE NAME OF THE REGISTRANT.

    **NB:  YOU ARE RESPONSIBLE FOR ANY WIRE TRANSFER FEES ASSESSED BY YOUR SENDING AND INTERMEDIATE BANKS SO BE SURE TO ADD THEM OR THEY MAY BE AUTOMATICALLY DEDUCTED FROM THE TRANSFER AMOUNT.**
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