We look forward to your participation at the National Credentialing Summit!

Washington, District of Columbia
Tuesday, February 21, 2012


National Credentialing Summit:
The Military Community
at the
U.S.Chamber of Commerce
1615 H Street, NW

Washington, DC 20062

Map and Directions

February 21, 2012    5:00 PM - 7:00 PM 


February 22, 2012    8:00 AM - 5:30 PM
February 23, 2012    8:00 AM - 5:30 PM

Panel 1   
Overview: Credentialing of
Servicemembers and Veterans
Duration:  45 minutes   

Panel Moderator:  Ms. Vivian Eng Bendewald, Program Director, Wounded Warriors | Student Veterans - Hiring our Heroes, U.S. Chamber of Commerce


  • Ms. Lisa Lutz, President, SOLID, LLC
  • Mr. Roy Swift, Director of Personnel Certification, American National Skills Standard Institute (ANSI) 

Panel Description:

The ability of service members and veterans to obtain a civilian license or certification is driven by a number of diverse factors.  The types of factors are not just related to the individual’s military training and experience; they are also related to the complexities of the civilian credentialing system.  This session will set the stage for the Summit’s in-depth exploration of the variety of factors that might affect a service member or veteran’s ability to obtain a civilian credential.  Panel members will discuss:

  • What is credentialing, who are the key players, and how do the pieces of the complex puzzle fit together?
  • Why is credentialing important to service members both in-service and post-service?
  • How many military service members are in occupations that are credentialed and what are the types of credentials?
  • What types of barriers do service members face when it comes to obtaining a civilian license or certification and how does this affect their ability to get a civilian job upon transition?  

Panel 2
Cross-Cutting Initiatives:
Breaking Down Credentialing Barriers for Servicemembers and Veterans
Duration:  1 hour 

Panel Moderator:  Ms. Beth Holst, Vice President, Strategic Alliances and Business Partners, USGBC


  • Mr. Ed Kringer, Director, State Liaison & Educational Opportunity, Office of Secretary of Defense, Military Community & Family Policy
  • Mr. Marion Cain, Training Readiness and Strategy, Office of Secretary of Defense
  • Mr. David B. Rich – Director for Veterans’ Employment and Training (DVET), U.S. Department of Labor, Veterans Employment and Training Service, State of Delaware 

Panel Description:

Recognizing the importance of credentialing to service members and veterans, both the Administration and Congress have recently initiated a number of actions that are intended to break down credentialing barriers.  The Presidential Task Force on Veterans Employment, established by the President in August 2011 and led jointly by the Departments of Defense and Veterans Affairs, has identified credentialing as one of the key methods of promoting employment of transitioning service members and veterans, and is actively pursuing several initiatives to enhance service members’ ability to attain credentials prior to exiting the service.  Both the Veterans Opportunity to Work (VOW) Act of 2011 and the National Defense Authorization Act of 2012 have provisions to improve the ability of service members and veterans to get credentials through credentialing demonstration projects to be initiated by the Department of Labor and the Department of Defense during this fiscal year.  These demonstration projects are intended to be designed in such a way that it will allow for a comparison of the pros and cons of promoting credentialing in-service vs. post-service.   This session will explore these new efforts and will discuss how the various players in credentialing, including credentialing agencies, education and training providers, employers, and others can help support them.

 Panel 3   
Credentialing Initiatives in the Army, Navy, Air Force, and Marine Corps
Duration:  1-1/2 hours

Panel Moderator:  Mr. Wayne Boswell, Director of Operations, Transition Assistance Program


  • Mr. Keith Boring, Program Manager, U.S. Navy’s Credentials Program Office
  • Mr. J.R. Breeding, Director, Credentialing Programs and Co-Chair, JSAMTCC, Community College of the Air Force, Credentialing Programs
  • Ms. Lisa Lutz, President, SOLID, LLC and Contractor Project Manager for Army Credentialing Opportunities On-Line (COOL)
  • Ms. Cassandra Coney, Education and Career Specialist-Vocational United States Marine Corps-HQ Personal and Professional Development

Panel Description:

Each of the military services has its own unique credentialing program.  These programs utilize a variety of techniques to promote credentialing of service members.  Matching military occupation codes to civilian jobs and civilian credentialing requirements and disseminating this information to service members through online web sites is a key feature of several.  Other components include:  incorporating credentialing into service members’ professional development models;  paying for credentials related to military occupations; and enhancing the ability of service members to prepare for credentialing through gap analyses comparing military training and civilian credentialing requirements and identification of resources available to fill gaps.  Panelists in this session will discuss the various approaches each service has taken, the results achieved, and plans for potential expansion of the programs. 

Panel 4   
Mandated Credentialing in Information Assurance
Duration:  1/2 hour

Panel Moderator:  Mr. Wayne Boswell, Director of Operations, Transition Assistance Program


Mr. George Bieber, Director, IA Workforce Improvement Program, Defense-wide IA Program (DIAP)

Panel Description:

Service members practicing in most enlisted military occupations are not required to hold the occupational licenses or certifications that might be required for practice in the civilian sector.  One notable exception is the requirement that personnel performing certain information assurance (IA) and computer network defense (CND) duties within the Department of Defense have certain training and hold specific civilian occupational certifications.  The affected IA workforce includes any uniformed military, civilian, or contractor personnel who have privileged access or major IA management responsibilities.

The session will address DoD policy mandating commercial certifications as part of "qualifying" the Information Assurance Workforce.  It will provide some background, the current DoD 8570 policy, current status, and associated benefits to organizations and individuals, including service members and veterans, and will pave the way for discussions about the pros and cons of mandating licenses or certifications for military personnel.

Panel 5
Army Training and Doctrine Command (TRADOC):
Initiatives to Earn Civilian Credentials
Duration:  45 minutes

Panel Moderator:  Mr. John W. Newman, Special Assistant to the Assistant Secretary of the Army (Manpower & Reserve Affairs) for Training, Readiness, and Mobilization


  • Mr. Formica, TRADOC Deputy G3/5/7, U.S. Army
  • COL Laurence Lobdell, Director, Training Integration Directorate (TID), TRADOC G3/5/7, U.S. Army
  • Ms. Susan Schoeppler, TRADOC G3/5/7 TID, U.S. Army

Panel Description

The Army’s Chief of Operations, Plans, and Training (G3/5/7) in conjunction with the US Army Training and Doctrine Command (TRADOC), are the leading proponents responsible for developing and executing the Army’s professional and trade education programs.  Several Military Occupational Specialties (MOS) for which civilian credentials are required have been identified.  TRADOC wants to expand the number of MOSs for which civilian credentials may be earned through training and on the job experience.  TRADOC's immediate efforts are focused on 88M (Motor Transport Operator), 91B (Wheeled Vehicle Mechanic), and 92G (Food Service Specialist).  The civilian credential for an 88M is a state-issued Commercial Driver’s License (CDL); TRADOC requires support from the states to implement.  The 91B effort is focused on obtaining Automotive Standards of Excellence (ASE) certifications.  Elements of this initiative may require support from civilian educational institutes.  A pilot program is already underway that allows 92Gs the opportunity to obtain American Culinary Federation Certification as a Certified Culinarian (entry level chef) or Certified Pastry Chef.  Initial feedback is that this pilot holds great promise to be adopted.

Panel 6    
Innovative Credentialing Initiatives in the Military
Duration:  1 hour 15 minutes

Panel Moderator:  MG Marcia Anderson, Deputy Chief, Army Reserve


  • Ms.  Erin Thede, Director, US Army Reserve Employer Partnership Program (EPP)
  • CSM Gipe, Senior Enlisted Advisor, OSD Reserve Affairs
  • CMSgt Denise M. Jelinski-Hall, Senior Enlisted Advisor, National Guard Bureau

Panel Description

Since the early 1990's, the Reserve Components (RC), comprised of the National Guard and Service Reserves, have been playing an increasingly active role in the fulfillment of our nation's military commitments. Along with the unprecedented utilization of the RC over the past decade came unprecedented transitions by service members on and off active duty. In response to the increasing employment challenges facing its members, The Army Reserve established the Employer Partnership Program to develop and implement innovative partnerships with civilian employers to facilitate successful career continuum for reservists in and out of uniform. Similarly, the Air Guard began teaming not only with employers, but also with accrediting organizations to provide their members with academic, professional, and trade credentials.

The panelists will discuss the importance of partnership with civilian educators, accreditors , and employers along with the status of these initiatives today, and the prospects for ensuring they continue meeting the future needs of service members and employers well into the 21st Century.

Panel 7     
Ensuring the Quality of Credentials
Duration:  1 hour

Panel Moderator:  Dr. Roy Swift, Senior Director, Personnel Certification Accreditation Program, American National Standards Institute


  • Dr. Roy A. Swift, Senior Director, Personnel Certification Accreditation Program, American National Standards Institute
  • Ms.  Peg Harrison, Chief Executive Officer,  Pediatric Nursing Certification Board
  • Dr. David Wescott, Executive Director, North Carolina State Approving Agency

Panel Description:

This session will describe the value of accreditation of personnel credentialing programs, the specific areas that are assessed by accreditors and the use of the Veterans Administration’s State Approving Agencies program to approve credentialing programs for reimbursement under the G.I. Bill.  Because of the rapid growth of credentialing programs, there is an increased need to determine if the credentialing agency has met any national or state standards and has “market value” for the individual.  At the present time, the majority of the credentialing programs in the United States have not been reviewed by anyone.  It is “self declaration” – “we have a quality program and you should believe us.”  It is a “buyer beware” market and the consumer is often confused about what credential to choose.  The use of third party mechanisms to evaluate the quality of a credential becomes a necessity to assist veterans in making good decisions about which credentials to pursue.

Panel 8     
Teamsters Military Assistance Program:
Solutions to Licensing and Partnering Efforts
Duration:  1-1/2 hours

Panel Moderator:  Ms. Elizabeth Murray Belcaster, IBT Consultant /H2HC Executive Director


  • Mr. Selden Fritschner, Chief, Commerical Driver's License Division, Federal Motor Carriers Safety Administration, U.S. Department of Transportation
  • Mr. Marion Davis, IBT BMCTD Representative
  • Ms. Elizabeth Murray-Belcaster, IBT Consultant/H2HC Executive Director
  • Mr. Robert Schwartz - Wounded Warrior Program Director, Helmets to Hardhats
  • COL Gregory Harris - U.S. Army Reserve, Employer Partnership Program
  • Mr. Farzin Ghodsi, Army Guard Civilian Consultant
  • Mr. Jami Simon, Special Assistant to the President Utility Workers

Panel Description:

A number of initiatives have been spearheaded by employers and labor unions to promote credentialing of service members and veterans.  The partners of this panel will discuss working solutions developed in Commercial Drivers Licensing as well as extended programs developed in healthcare and vocational training for utility workers.

The Teamsters Military Assistance Program/Helmets to Hardhats has developed a 200 hour Commercial Drivers Licensing Program in seven states across the country along with development of a mobile training program. The goal and effort is to define solution to those transitioning (88M) their military transportation skills into the civilian sector.  Beyond the protocol and solutions developed the discussion will advance on the importance of the overall partnerships developed in defining solutions. The panel will discuss the importance of the partnerships with the military, solutions and partnerships with employers and VSO organizations and assistance and efforts on the legislative front.

The Panel will also will discuss working solutions with other industries that are utilizing the partnering efforts as a tool to advance opportunities in their industry such as Heroes to HealthCare and Utility Workers Military Assistance Program.

Mapping out the industry stakeholders and partnering with the most influential advocates for veterans in the industry is critical to the success of these efforts. 

Panel 9    
Role of the Workforce System in Promoting
Licensure and Certification of Servicemembers and Veterans   
Duration:  1-1/2 hours

Panel Moderator:  Mr. Stan Seidel, former Director of Veterans Employment and Training for State of Maryland, U.S. Department of Labor (recently retired)


  • Mr. Grant Shmelzer – Executive Director, Independent Electrical Contractors (IEC) Chesapeake
  • Ms. Dana Blessington – Regional Director of Agency Relations, Fortis College/All-State Career/Fortis Institutes
  • Ms. Franchella Kendall – Chief, Division of National Standards and Industry Promotion, Bureau of Apprenticeship, U.S. Department of Labor
  • Mr. David B. Rich – Director for Veterans’ Employment and Training (DVET), U.S. Department of Labor, Veterans Employment and Training Service, State of Delaware
  • Mr. Bob Simoneau, Deputy Executive Director, National Association of State Workforce Agencies (NASWA)

Panel Description:

The panel represents a broad spectrum of local, State and Federal agencies and organizations who have been involved in workforce development issues including working with transitioning military personnel, service members (National Guard and Reservist) and veterans to prepare them for civilian occupations that require a license and/or certification.  Each individual brings a wealth of knowledge about current programs that are available to service members and veterans to enable them to utilize their military training and experience to benefit the American economy.

The panel Members will talk about National programs that are offered in each state for service members, transitioning military personnel and veterans to assist them in getting the necessary training as well as referral to employment upon completion of said training that leads to a license and/or certification.  The participants will also learn about the different resources available to service members and veterans that will enhance their civilian employment opportunities including accessing available training funds.

Lastly, the panel will discuss local program endeavors that have assisted service members including National Guard and Reservists, transitioning military personnel and veterans in getting training that leads to a certification and/or license which has assisted the individuals in locating a “good job” but more importantly a career. 

Panel 10    
Certification and Licensing:
Unique Challenges for Military Spouses
Duration:  1 hour

Panel Moderator:  Ms. Laura Dempsey, Director of Military Spouse Employment Programs, Hiring our Heroes, US Chamber of Commerce


  • Dr. Vivian Greentree, Research and Policy Director, Blue Star Families
  • Ms. Eleanor Vuono, Member, Military Spouse JD Network
  • Ms. Katie Savant, our Government Relations Deputy Director, National Military Family Association
  • Ms. Rikki Winters, Military Spouse Business Association
  • LTC Jason Dempsey, Team Leader, Presidential Study Directive-9 Strengthening Our Military Families

Panel Discussion:

Military spouses who are licensed professionals and entrepreneurs face unique challenges.  Their high mobility makes it difficult and often expensive to maintain a career throughout their servicemembers’ career.   Since over 1/3 of military spouses are licensed professionals, these challenges contribute substantially to the 26% national unemployment rate among military spouses.

Panelists are representatives of organizations that are studying the barriers to spouses posed by public and private institutions who require licensing and credentialing.   New data is emerging that paints a more accurate picture of how many spouses are affected by these barriers and the severity of their affects on spouse careers.  Panelists belong to organizations that have dedicated themselves to helping military spouses plan careers, as opposed to simply trying to find a new- often lower paying, job at their new duty station.

Many of the panelists are spearheading creative new methods for dealing with these barriers.  Some are strong advocates who are persuading state organizations to accept out-of-state credentials from spouses. 

The panelists will discuss these challenges, propose creative solutions and forge the way forward through further scientific study, grassroots efforts, and public/private partnerships.  This panel proposes to create a fuller understanding of how these issues affect spouses, and how thought leaders and government officials can help in the effort.

Panel 11   
State Licensing: Best Practices and Improvement Opportunities
Duration: 1 hour

Panel Moderator:    Mr. Steve Gonzalez, Assistant Director of the National Economic Division, The American Legion


  • Mr. Darrel Crimmins, Deputy Director, Pennsylvania Department of State, Bureau of Enforcement and Investigations;  Board Member, Council on Licensure, Enforcement, and Regulation
  • Mr. Ed Kringer, Director, State Liaison & Educational Opportunity, Office of Secretary of Defense, Military Community & Family Policy
  • Mr. Rodrigo Garcia, Assistant Director, Illinois Department of Veterans Affairs

Panel Description:

State licensing poses unique barriers for both transitioning service members and their spouses.  There has been a long standing practice that individual states/jurisdictions have the authority to define the specific standards for practice within their respective jurisdictions. This often results in varying requirements for entry to practice within the same profession in the different states/jurisdictions. This can be frustrating to the service members and spouses trying to determine requirements for entry to practice and for determining the specific education and training needed to enter practice.  It can also result in significant delays to employment or to underemployment while establishing residency in a new state and trying to meet state licensure requirements. 

In addition to the varying requirements, service members and veterans often have difficulty attaining state licenses because state licensing agencies do not always explicitly recognize military training, education, and experience when determining eligibility for state licensure.  The Department of Defense (DoD) has expanded its ongoing efforts to educate state policy makers on legislation that recognizes military training, education, and experience toward licensing.  DoD has identified “best practice” legislation directing state licensing agencies to recognize comparable military training, education, and experience and it is providing this legislation to legislators in states that have yet to adopt it.  Currently six states have adopted all or part of the “best practice” legislation and 33 potential sponsors have been identified in 19 states for the 2012 legislative session.  DoD is also working with state licensing agencies, including the State of Illinois, to identify methods that will allow them and other states to accurately assess the equivalency of military training and experience.  Accomplishment of this program will, over time, improve the overall probability of Veterans finding jobs by accelerating the licensing process for Service members and Veterans.

By providing the history of licensure and regulation, this session will help identify the key barriers faced by the service members and veterans, and will highlight efforts by DoD and some states/jurisdictions to better recognize military training and experience.



Contact Information

  • Vivian Eng Bendewald

    Steve Gonzalez


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