2014 Mid-Atlantic Regional Conference for Professional Organizers

Bethesda, Maryland
Saturday, October 25, 2014

Select registration type:
Full Conference Registration: NAPO-WDC Chapter Member
Registration & Continental Breakfast  
Add to calendarSaturday, October 25, 2014 7:30 AM - 9:00 AM (Eastern Time)

MARCPO Opening Welcome & Sponsor Highlights  
Add to calendarSaturday, October 25, 2014 9:00 AM - 9:15 AM (Eastern Time)

Technology Panel Discussion  (details)

The Technology Panel explores the challenges and opportunities that come along with organizing in the digital age. 
Penny Catterall will moderate the discussion with panelists: 
  • Erin Doland
  • Deb Lee
  • Kim Oser 
  • Stephanie Wright

Add to calendarSaturday, October 25, 2014 9:15 AM - 10:15 AM (Eastern Time)

Helping Your Clients Find Their Productive Personality!  (details)

Nicole Chamblin is the Chief Visionary and Productivity Consultant of Visions Productivity Solutions, a productivity consulting company that helps clients connect, communicate and collaborate more productively. A speaker, author and passionate trainer, Nicole loves teaching ways to more effectively manage goals and what she calls the 3 Ts™— time, team and tasks. Nicole is a Certified Professional Organizer (CPO®), Certified Productive Environment Specialist (CPES®), and a Golden Circle member of NAPO. Nicole has served as the VP of the New York Chapter of NAPO and is currently an Industry Member Director on the NAPO National Board of Directors. Nicole holds a Bachelor’s in Psychology and a Master's in Communications.

Helping Your Clients Find Their Productive Personality!

Temperament decides the way a person thinks, behaves and reacts to things around him or her. Personality includes all of our unique qualities, traits, talents and behavior preferences. Our clients’ personality types influence their organizing and communication styles. Understanding your clients’ type can help you find new ways to motivate them, help them make decisions and reach their organizing goals! In this informative session, participants will gain insight into:

  • How clients recharge their energy, process information, make decisions and respond to structure
  • How personality influences and preferences impact the way clients manage their projects
  • Specific techniques to work with each personality type

Add to calendarSaturday, October 25, 2014 10:30 AM - 11:30 AM (Eastern Time)

Setting Great Goals with Your Clients  (details)

Founder of Sappari Solutions, Nettie Owens empowers people to take control of their lives and live more purposefully by revealing what is essential, creating systems and helping them to shed the excess that is holding them back. Nettie demonstrates her dedication to environmental awareness as Vice President of the grassroots organization Havre de Grace Green Team and by coordinating Clear Your Clutter Day—an annual event that supports the local non-profit community, Habitat for Humanity and the effort to divert waste from the landfill. A long-time member of NAPO and ICD, Nettie holds several certificates in Chronic Disorganization, ADD, Aging and Hoarding. In 2011 Nettie appeared on national TV in TLC’s Hoarding: Buried AliveNettie earned her BA from Johns Hopkins University in Computer Science with a minor in Entrepreneurship and Management.

Setting Great Goals with Your Clients

You are an expert at creating your own vision and goals but can you share your knowledge with others? This session will be on transferring your awesome skills to others. Assess your goal setting know-how, learn to see and hear your client to craft goals, and learn the steps to take to help your clients set great goals and reach them.

Add to calendarSaturday, October 25, 2014 10:30 AM - 11:30 AM (Eastern Time)

When Your Client Feels Like Your Patient: Managing Mental Health Issues  (details)

Dr. Elspeth Bell is a licensed psychologist with an extensive background and training in Cognitive Behavioral Therapy (CBT). She works primarily with adults and adolescents, focusing on the treatment of Hoarding Disorder, Obsessive Compulsive Disorder and other anxiety disorders, depression and interpersonal difficulties. A recognized expert in working with Hoarding Disorder, Dr. Bell conducts assessments and evaluations, provides psychotherapy for sufferers and family members, and runs psychoeducational and support groups. She has collaborated with area Hoarding Task Forces, presented at national conferences, and conducted workshops for professionals, sufferers, and families. Dr. Bell holds both a bachelor’s and master’s in psychology, and a doctorate in clinical psychology.

When Your Client Feels Like Your Patient: Managing Mental Health Issues

When clients invite you into their space to assist with an organizing project, they also invite you into their personal lives and experiences. It is not uncommon to find yourself exposed to a client’s more intimate thoughts and feelings, particularly when the organizing efforts can tap into these sensitivities. This session will provide an overview of common mental health issues that may arise during an organizing project, including Generalized Anxiety Disorder, Obsessive Compulsive Disorder, Dysthymia, and Attention Deficit/Hyperactivity Disorder. Attendees will learn about possible “red flags” to look for regarding their clients’ mental health and take away strategies to help express concerns to their clients about possible mental health issues at play. A list of referral options will be offered, so attendees can support their clients while not stepping into the therapist role themselves.  

Add to calendarSaturday, October 25, 2014 11:45 AM - 12:45 PM (Eastern Time)

Expand Your Business by Offering Household Inventories  (details)

Susan Kousek is a Certified Professional Organizer who likes a lot of variety in her work. Self-employed since 1985, she transitioned from bookkeeping and software training to organizing in the mid-1990s. In addition to working with both business and residential clients, Susan speaks about time management and productivity. She created her first household inventory for a client in 1980 and finds they’re much easier today with the wealth of software and technology available.


Expand Your Business by Offering Household Inventories

Interested in expanding your business? Learn the basics about creating household inventories. It doesn't take much time or money to add this service to your lineup. Storms, fires and floods can cause financial loss if the homeowner can't submit a detailed insurance claim. Inventories are also useful for divorce settlements, estate appraisals and moves. Susan will share the process of actually performing an inventory with examples of inventories done using a couple of different software programs. She’ll discuss case studies including the situation that prompted each client’s request for an inventory and offer ideas about how to market your new service.

Add to calendarSaturday, October 25, 2014 11:45 AM - 12:45 PM (Eastern Time)

Lunch (provided), Expo & Networking  (details)
Lunch buffet will be provided. Dietary restrictions? Email conference@marcpo.com
Add to calendarSaturday, October 25, 2014 12:45 PM - 2:15 PM (Eastern Time)
Location: Doubletree Restaurant

The #1 Unexpected Tool that Will Maximize Your Time and Profits  (details)

Known as the “Self-Expression Coach,” Hayya Lee is a certified professional coach, a speaker, business consultant and master practitioner of the Energy Leadership Index assessment. Hayya’s transformational work helps clients define who they are, become more confident, lead more powerfully and achieve lasting results in their personal and professional lives. Through her unique self-expression and personal branding approach, Hayya helps her clients realize that they are their #1 asset. She believes that ultimate personal and business success come when you operate with integrity to your core values. Hayya also believes that while the business of life is serious, you can and should have fun with it every step of the way.

The #1 Unexpected Tool That Will Maximize Your Time & Profits

Let's face it, running a business is no easy feat especially when you're a solopreneur. You're the chief service provider, accountant, marketing expert, customer service rep and everything else your company needs. The truth is that while you can outsource some of those things, you might still feel overwhelmed and not see the results you want (and need), like more clients and more revenue. A business without customers and money is not a business at all. In this session you will learn the #1 most powerful tool to bring in more of your ideal clients—the ones who readily pay what you're asking AND send great referrals your way—and tech strategies to make it work even better for you. You'll leave this interactive session with actionable information that you can implement right away to start seeing results.

Add to calendarSaturday, October 25, 2014 2:15 PM - 3:15 PM (Eastern Time)

Holistic Time Management: Learn It, Teach It, Sell It  (details)

Julie Gray is a Holistic Time Coach and author of the True For You Time Management Workbook. Julie works with passionate entrepreneurs and executives who are ready to find more guilt-free time in their schedule and the freedom to focus on their highest priorities. Using body-based coaching, neuroscience, and mindfulness, Julie digs deep to discover the unique systems that fit her clients' natural work style—and that will actually last. Julie spent 18 months training in a blend of ADHD and life coaching from the Coach Approach for Organizers, additional training in body-based coaching with Marlena Field, and is certified through the International Coach Federation

Holistic Time Management: Learn It, Teach It, and Sell It

There is no such thing as a cookie-cutter time management system. We all have different ways of thinking about time. Fortunately, time management training isn’t about giving clients your system, it is about helping them discover their own. Learn how to guide your clients into their own time management system that will fit their life and natural work style—and actually last. During this talk you walk away with:

  • A specific framework to guide clients into their own time management system (and how to apply to your own life as well)

  • The knowledge of what needs to be in place before your clients can make progress with their time and maintain their physical organization

  • Three strategies to accelerate habit formation and ensure their systems will last

  • How to begin integrating time management training into your organizing business immediately

Add to calendarSaturday, October 25, 2014 2:15 PM - 3:15 PM (Eastern Time)

From Clear to Eternity: Helping You and Your Clients Achieve a Paperless Lifestyle  (details)

Penny Catterall is the Owner and Founder of Order Your Life, LLC, offering professional organizing services for clients in the Washington, DC Metro area and around the world virtually. She specializes in home office and small business organization, with an emphasis on helping women-owned businesses achieve greater efficiency and profitability by developing and implementing customized organizing systems. Penny has not only successfully run two other home-based businesses, but her prior experience in public relations, non-profit program development and office management provides solid grounding in administration, computer skills and efficient paper and computer filing. Penny currently serves as the Director of Communications and Technology for the Board of NAPO-WDC, and has served as the co-chair for GO (Get Organized) Month.

From Clear to Eternity: Helping You and Your Clients Achieve a Paper-less Lifestyle

Have you been thinking about going paperless or working with clients to help them go paperless but just don't even know how or where to get started? This jam-packed session will help you understand and explain the benefits of having less paper, what kinds of paper need to be kept and what can be tossed or shredded, how to prevent extra paper from coming into the home, and most importantly, what to do with that paper that does sneak in, regardless of your best efforts. You will also learn how products like dedicated scanners—such as the Fujitsu ScanSnap—and apps like Dropbox and Evernote can make going paperless easy and actually fun! With the powerful combination of the internet, easy-to-use scanners, and the cloud, you can help your clients get rid of their piles of extraneous paper, and start focusing on the things that really matter.

Add to calendarSaturday, October 25, 2014 3:30 PM - 4:30 PM (Eastern Time)

How to Convert Low-Cost Networking into Big Income  (details)

Cena Block helps moms in business to escape overwhelm, systematize and get the support they need to get back in the driver’s seat. Through targeted private business coaching and her signature group programs, Cena works with moms through the growth stage of business. She shares tested strategies and tools that help moms create a life-centered business rather than a frenetic, business-centered life. Formerly a corporate consultant and organization development expert, Cena is intimately aware of what it takes to systematize, automate and get the support you need to be successful while igniting your Mom Biz Mojo. You'll get the results you want, because you'll stop doing what doesn't work and focus on what matters most. To experience Cena's first step: The 9 Essential Strategies for Mom's Business Success, go here to get started.

How To Convert Low Cost Networking Into Big Income

This session explores ways to use networking to your business advantage. You’ll identify your biggest barriers to networking and ways to identify the best networking opportunities for you and your business. You’ll identify your ideal client, fine-tune your “Elevator Speech” and learn some key questions that will make you memorable. You’ll uncover the best follow-up strategies to employ after an event and identify business tools to make follow-up easier. You will walk away with an understanding of the Power of One concept, what an ideal Client Avatar is, and the Top Seven Tools in your networking tool box.

Add to calendarSaturday, October 25, 2014 3:30 PM - 4:30 PM (Eastern Time)

Power Yourself UP  (details)

If you’ve lived in the DC Metro area, you’ll recognize Jan Fox right away. She was a four-time Emmy Winning journalist at WUSA 9 for almost 20 years! Before that, Jan was at ABC in Boston and NBC in Portland, ME. For life after TV, Jan put up the shingle— Fox Talks — teaching hundreds of  audiences and clients to SPEAK! for Full-Blown Impact. Jan’s book, GET YOURSELF on TV, gives you INsider secrets to get INside the studio. She’s on the board of the National Speakers Association DC chapter. Here's a little known fact—a couple of live lobsters snagged the Channel 9 job. You’ll have to ask her!

Power Yourself UP

You’re an Organizer Entrepreneur, but Do You Sell? Only if You Want to Eat! You run your own company. You organize everything in sight. You have a purpose, a mission statement, or a BHAG (Big Hairy Audacious Goal), but can you organize how you speak it? You are extremely proficient at what you do, but can you speak it with enough POWER to make your business PROFITABLE?

Whether we like it or not, we are all in the sales business. Did you know that the fastest way to grow your business is public speaking? Can you sell your ideas, influence, and services to gather followers, believers, and buyers? In this session, you will learn how to Speak Better – Sell More. Bottom-line!

This prop-filled, dynamic, interactive, action-packed program guarantees that you will walk out a more powerful and compelling sales person/speaker, even if that’s not your job title. You’ll learn how selling yourself and your business is an act of service to your clients. You’ll be geared up to sell more ideas, influence, and services to more clients. Plus, you’ll find out Three Easy Secrets to overcoming objections.

Add to calendarSaturday, October 25, 2014 4:45 PM - 6:00 PM (Eastern Time)

Closing Remarks & Evaluations  
Add to calendarSaturday, October 25, 2014 6:00 PM - 6:15 PM (Eastern Time)


Contact Information

  • Phone: 202-596-2761
    Email: conference@marcpo.com
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