Hawaii Small Business Conference

Kahului, Hawaii
Wednesday, May 03, 2017
THURSDAY, MAY 4, 2017

Two 2 ½ hour sessions run concurrently in both the morning and afternoon.  Check-in begins 30 minutes prior to each session.

9.00 AM - 11.30 AM  - MORNING WORKSHOPS (run concurrently)  



Facilitated by: Petra Marquart, President, Petra Marquart and Associates |Higashi

What keeps you up at night? Employee engagement? Service quality? The quality of your customer service can equal your success – or failure! No big-business bells, frills or whistles can compete with the intimacy and connectedness that small-businesses can offer. But – how do you get your staff to jump on board the service train? Join Petra Marquart, author and service expert, as she shares her insights on how small businesses have the competitive edge when it comes to service and how to inspire your staff to live and breathe service.

Bring your service
and employee issues and we’ll explore solutions and answers to your every-day challenges!

 

 
Facilitated by: Kent H. Kasaoka, CPA, CGMA, Director, Accounting & Tax Solutions (AATS) | Haynes

An area of great interest to small business is a strategy to reduce taxes, and CPA firms are uniquely positioned to assist. Join Kent Kasaoka, from Accounting and Tax Solutions, LLC, as he provides valuable information on how to reduce taxes for your business.

11.30 AM - 1.00 PM  - Lunch |  Yakouchi Pavillion

1.15 PM - 3.45 PM  - AFTERNOON WORKSHOPS (run concurrently)




Facilitated by: Maggie Bayless, Co-Founder and Managing Partner, ZingTrain |Higashi

Change is challenging. Creating it. Having it "done to" you. Making it stick. Helping it work. Change is challenging.

Discover the 5 steps of Zingerman’s Bottom Line Change® recipe - a recipe for change - one that can be taught, practiced, refined and reused.  It is used to roll out all the changes in an organization - no matter how big or small they are. Whether you are moving the office printer or opening a new business, using the Bottom Line Change recipe makes it a lot less stressful for all involved, a lot more likely to stick and best of all, it gets the people in the organization rooting for its success! 
 
Maggie will use stories and real-life examples to deepen your understanding, and you’ll have a chance to practice, applying the recipe to a change in your organization.




Facilitated by: Albert Samuelian, Managing Director West and Strategy, OMD | Haynes

Discover how small businesses can make the most of their modest marketing resources to effectively get the word out about their products and services. In this workshop, you will learn:
  • How consumers are actually spending their time and engaging with social media. 
  • How to leverage Integrated Marketing to drive better Engagement with your audience 
  • How search and social media can be the best small business tools.

  Register Here to attend Workshop(s) and/or the Conference.
 

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