Celent Innovation & Insight Day Asia featuring Model Insurer Asia Awards

Singapore
Tuesday, 23 May 2017

Programme

9:00 a.m.
  Registration
     
9:20 a.m.   Welcome
Yuya Fukumori, Business Development, Asia, Celent
     
9:25 a.m.   Opening Remarks
Neil Katkov, PhD, Senior Vice President, Asia, Celent
     
 9:30 a.m.
  Legacy and Ecosystem Transformation

Fact − most insurers’ portfolios contain legacy systems. The ongoing challenge insurers face is how do they prevent these systems from impeding their future growth? Hear how insurers have found ways to rise to the challenge and how you can take advantage of their experience to do the same at your firm.

Topic overview by Celent

Eiichiro Yanagawa, Senior Analyst, Asian Financial Services, Celent

Insurer panel discussion on challenges and best practice solutions for legacy transformation.

Goutam Datta, Vice President, Technology, ICICI Lombard General Insurance Company

Jenny Ying, General Manager of Claims and Operations PMO, AXA Tianping P&C Insurance Co., Ltd.

Subbarao Mukkavilli, Executive Director, Karvy Insurance Repository

     
 10:20 a.m.
  Operational Excellence

Are you the best? How do you compare? As customers demand better service, and service grows as a differentiator, how should your company react? We will hear how insurers successfully traversed the terrain and safely arrived at their destination.

Topic Overview by Celent

Nicolas Michellod, Senior Analyst, Insurance, Celent

Insurer panel discussion on challenges and best practice solutions for operational excellence.

Srinivasan Iyengar, Chief Operating Officer, Reliance Nippon Life Insurance
         
    11:00 a.m.   Networking Break

         
     11:30 a.m.
      Digital and Omnichannel

    We know that digitization will have a big impact on the insurance industry and will revolutionize the way business is conducted. Learn how insurers have risen to the challenge and taken advantage of the opportunities digitization presents.

    Topic overview by Celent

    KyongSun Kong, Senior Analyst, Asian Financial Services, Celent

    Insurer panel discussion on challenges and best practice solutions for digital and omnichannel.

    Goutam Datta, Vice President, Technology, ICICI Lombard General Insurance Company

    Diljeet Saluja, Head of Digital Solutions, Max Life Insurance

    Tsukasa Makino, Manager, Government & External Relations Dept. and IT Planning Dept.,Tokio Marine & Nichido Fire Insurance Co., Ltd.

    Nick Holder, Chief Operating Officer, Prudential Indonesia

    James Yang, General Manager, Digital Platforms, Ping An Property & Casualty Insurance

    Roopam Asthana, CEO and Whole Time Director, Liberty Videocon General Insurance

    Manu Tandon, Head, Business Development Group Business, Aviva Ltd.

    Bhuvnesh Sharma, Vice President, E-Commerce & Digital Marketing

         
     12:30 p.m.
       Networking Lunch
         
     1:30 p.m.
      Data and Analytics

    While return on investment remains difficult to quantify and elusive, data mastery and analytics are one of the hottest topics in the insurance industry today. The challenge is how do you decide, amongst an embarrassment of riches, where to place your bets? Learn where insurers have placed theirs and whether the gamble paid off.

    Topic overview by Celent

    Nicolas Michellod, Senior Analyst, Insurance, Celent

    Insurer panel discussion on challenges and best practice solutions for data and analytics.

    Ashok Krishnan, Head of Strategy, Analytics & Research, AXA China Region

    Rudragouda S Patil, Segment Head, Techassurance Reliance Group

    Hiren Narendra Shah, Head, IT Systems, Reliance Group

         
    2:20 p.m.
      Innovation and Emerging Technologies

    This theme recognizes projects such as the expansion into previously untapped markets due to technology; the use of technologies not previously used in the insurance industry; or the development of an innovation culture within an IT organization.

    Topic overview by Celent

    Neil Katkov, Senior Vice President, Asia, Celent

    Insurer panel discussion on challenges and best practices for innovation and emerging technologies.

    Hans van Wuijckhuijse, Regional Director, Business Development, Asia, Ageas

    Hans Loozekoot, President & CEO, EastWest Ageas Life Insurance

    Zia Zaman, CIO, Asia and Head of LumenLab MetLife Innovation Center, MetLife Asia Ltd.

         
     3:10 p.m.
      Networking Break
         
    3:40 p.m.
      Model Insurer of the Year, Asia

    Who will be wearing the crown this year? Don’t miss the big reveal!

         
    3:55 p.m.
      Closing Remarks

         
    4:00 p.m.
      Adjourn

     

     
     

    Contact Details

    • If you have questions, please contact Breanne Hickey at bhickey@celent.com.
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