Syniverse Users' Group

Tampa, Florida
Monday, June 03, 2019
Select registrant type:
Speaker / Panelist
Monday, June 3rd  


Product Training - Symphony Fraud Dashboards Overview
12:30pm - 1:30pm
Caribbean Ballroom  (details)
Symphony portal has the capability to retrieve business data from multiple services, combining and presenting them together to provide a more holistic view of your wholesale business in terms of revenue, cost and operational performance. This class will focus on the dashboards in Symphony that are related to the GSM Data Clearing House service. This tool will give you visibility on rejected records, missing TAP files and many other elements related to the DCH service.

Product Training - Symphony DCH GSM Dashboards Overview
2:00pm - 3:00pm
Caribbean Ballroom  (details)
Symphony portal has the capability to retrieve business data from multiple services, combining and presenting them together to provide a more holistic view of your wholesale business in terms of revenue, cost and operational performance.  This training offers an overview of the Symphony dashboards related to the roaming fraud service. This tool can help you monitor traffic and potential fraud cases and analyze your data to minimize potential losses.

Product Training - Analyzer Tips Using Examples of DCH GSM Reporting
3:30pm - 5:00pm
Caribbean Ballroom  (details)
This training class is designed for students with a working knowledge of Analyzer. Analyzer is a Syniverse reporting tool used by many Syniverse product offerings. The class reviews the Analyzer Dashboard feature that enables oneto create a customized dashboard in Analyzer. It includes instructions for adding dashboard pages, sections, and columns, as well as how to change the way reports are displayed on the dashboard.GSM Clearing examples will be used. However, the feature and navigation are applicable to other Syniverse products that use Analyzer as a reporting tool.  We will also review select SQL Analyzer functions that will enable you to manipulate Calendar dates and automate your existing reports. With automated reports, we will review how to setup an agent that will deliver the results to you via email on a regular basis.


Syniverse Headquarter Tour
2:00pm - 6:00pm  
Monday, June 03, 2019 2:00 PM - 6:00 PM (Eastern Time)

Tuesday, June 4th  


Breakfast
7:30am - 8:45am
Blu Vue  

General Session  (details)
Welcome to the Syniverse Users’ Group. Our opening session will showcase our strategic vision and plans, with panels that include Syniverse executives, product portfolio and strategy leadership, and members of the Users’ Group customer executive committee.

Tuesday Lunch  

Track 1: Identity Management & Verification
1:00pm - 2:00pm
Caribbean AB
 (details)
Verifying and securing customers' digital identities is critical to improving customer experiences and reducing fraud.  In this session, we will examine what identity management really means in a world of increasing regulation and omni-present threats. And we will identify opportunities for communications providers to get ahead.

Track 2:  VoLTE Roaming 
1:00pm - 2:00pm
Caribbean Ballroom  (details)
Digital transformation creates opportunities for communication providers to improve operational efficiency and deliver on new experiences.  But it also presents challenges.  Learn about these challenges high definition voice roaming (VoLTE Roaming) presents and how you can overcome them.

Track 1: Numbering & Porting
2:15pm - 3:15pm
Caribbean AB  (details)
For enterprises and communications providers, knowing when notto contact a customer is increasingly as important as knowing when. Take an in-depth look at the opportunities and responsibilities landmark legislation and a disconnected number database will have on your business during this session.

Track 2:  Future of Clearing; New Billing Process; Blockchain
2:15pm - 3:15pm
Caribbean Ballroom  (details)
The future of billing and clearing is blockchain. So we are preparing communications providers in this session. Get a high-level overview of the benefits of blockchain, and how it can help you in billing and settlement processes.

Track 1: Fraud & Security
3:30pm - 5:00pm
Caribbean AB  (details)
In this session, we’ll walk through the many ways fraud is presenting itself in the telecom ecosystem. We’ll also discuss how to stop fraud in its tracks. And illustrate how techniques like behavior analysis, finger printing, AI and machine learning will help you prevent vulnerabilities, scams and fraud.

Track 2:  Analyzer and Reporting Tools
3:30pm - 5:00pm
Caribbean Ballroom  (details)
Syniverse Analyzer and our other DCH reporting tools have a lot to offer. Especially if you know what to look for. We’ll show you how to navigate our newest Symphony product, and share the enhancements we’re working on. But we want to hear from you, too. Which is why we’ll open the floor to what reports you need in areas like M2M, IoT, and LTE-VoLTE.

Evening Reception
5:30pm - 8:30pm 
Blu Vue  


Wednesday, June 5th  


Breakfast
7:30am - 8:45am
Blu Vue  

General Session – Blockchain Fundamentals
9:00am - 9:50pm
Caribbean Ballroom  (details)
What exactly is blockchain? Isn’t it just for cryptocurrencies?  Its potential goes far beyond that, especially when it comes to tracking transactions in IoT. We’ll cover the basics on this emerging technology, and help you harness its limitless potential for your business.

Concurrent Sessions 
10:00am - 12:00pm  

Track 3: Evolution in Enhanced Messaging
10:00am - 12:00pm
Caribbean AB  (details)
Rich Communication Services (RCS) will drive the future of messaging. But while RCS presents businesses with enormous opportunity to increase customer engagement, how will they reach them? See how communications providers can lead the charge, empowering businesses with tomorrow’s technology today.

Track 4:  Impact of IoT/M2M on Roaming/Network
10:00am - 10:55am
Caribbean Ballroom  (details)
IoT and machine-to-machine communication offer enterprises new capabilities. Which present communications providers with new customers and service opportunities. See how this complex ecosystem will take shape, and the challenges it presents, during this session.


Track 4:  4G/5G Interoperability; Network Slicing
11:05am - 12:00pm
Caribbean Ballroom  (details)
5G means a departure from Diameter and SS7, and the arrival of new requirements and capabilities in signaling. We’ll discuss how to confront the challenges of implementation and interoperability, and the opportunities to expand customer relationships beyond the traditional operator boundaries.


Wednesday Lunch  

Mobile Messaging for Mobile Operators
1:00pm - 2:00pm 
Executive Boardroom  (details)
Join our panel discussion focused on issues communications providers face in implementing A2P 10-digit long code traffic.

Mobile Messaging for non-Mobile Operators
1:00pm - 2:00pm
Caribbean A  (details)
A representative from a leading communications provider will address how they’re working with OTTs to support A2P 10-digit long code traffic.

IPX/Diameter Signaling
1:00pm - 2:00pm
Caribbean B  (details)
With IPX Complete, Syniverse leads in delivering IPX and LTE signaling services that enable global roaming. Discover all the capabilities of our solution, and how it can support you through the market trends we see on the horizon.

Total Visibility
1:00pm - 2:00pm
Barbados A  (details)
Total Visibility is your complete solution for managing your roaming network; providing reporting, monitoring and troubleshooting, ensuring your customers have an exceptional roaming experience. Discover the latest updates during this session.

Data and Financial Clearing
1:00pm - 2:00pm 
Barbados B  (details)
Join us as we share insights into the Symphony Portal. What’s live and what’s coming next. The many ways you can benefit from Syniverse Multilateral Settlement Pool. And an introduction to Wholesale Deal Manager—the new web application that helps you manage inter-operator tariff discounts from simulation to settlement.

Number Portability
1:00pm - 2:00pm 
Caribbean Ballroom  (details)
During this session, the Syniverse North American and Global Number Portability Service Review will provide a critical update on the upcoming roadmap and service lifecycle. We’ll look at future maintenance periods and port center/trading partner updates. Future data privacy legislation, including the California Consumer Privacy Act and similar legislation in Europe. And conclude with industry-level statistics and a review of porting trends, including error rates.

General Session – Data Protection, Security and Regulation in an Insecure World
2:00pm - 3:15pm
Caribbean Ballroom  (details)
Cybercrime damages are forecasted to reach $6 trillion/year by 2021. Is your company protected from these cyber criminals?  Here from security experts from Syniverse and iconectiv to learn more about how you can prepare for the security that threatens your business and your customers’ businesses.

General Session – Read out from Track Sessions
3:15pm - 4:15pm
Caribbean Ballroom  (details)
Couldn’t join all of the track sessions you wanted.  Don’t worry the Syniverse Users’ Group Executive Committee will provide an overview of the presentations and discussions held within each of the four Tracks.

General Session – Closing Remarks
4:15pm - 4:30pm
Caribbean Ballroom  

Dine-a-Round
6:00pm - 9:00pm
Join us for dinner around Tampa Bay.  

 

Contact Information

  • Questions?
    Contact Syniverse Users Group Admin
© 2019
Quick, easy and affordable online event registration and event management software for all event sizes.