Case Method Teaching Seminar Part I

Thursday, December 05, 2013

Espen Andersen is an Associate Professor with the Department of Strategy and Logistics at the Norwegian Business School (, where he leads the Technology Strategy Research Center. Based in Oslo, Norway, he has done research on topics such as technology disruption, information access technologies, technology strategy, mobile business, electronic commerce, knowledge management, learning technologies, digital business strategy, and CIO-CEO interaction. He has worked as a Research Affiliate with Computer Sciences Corporation Research Services and was the European Research Director for The Concours Group, a technology and management research and advisory consulting firm, for nine years.

Espen Andersen holds a degree of Doctor of Business Administration from the Harvard Business School. He is a frequent speaker on technology and strategic management topics, and has consulted on technology and strategy issues for a wide range of large organizations in the United States, Europe, and Australia. He has published academic and practitioner-oriented articles and is an enthusiastic contributor to debates about technology and society. He has been a visiting scholar at Bentley University and is a visiting scholar at the MIT Center for Information System Research during the 2011-12 academic year. Prior to his academic career, he was an IS manager and consultant.

Espen is passionate about teaching and has given guest lectures and executive courses in Europe, USA, China, and India. He is a firm believer in the case method, seeing it as an essential vehicle to elicit understanding in both the classroom and boardroom and excellence in case teaching as a source of competitive advantage for individual instructors and business schools in a world where explicit and formulaic knowledge increasingly is instantly available. He has written about and taught courses in how to run case classes in environments where case teaching is not a tradition and where the infrastructure (classrooms, administrative services, and student culture) has to be created in order to ensure a successful outcome.

Espen writes two widely-read blogs: Applied Abstractions (, in English) and Tversover (, in Norwegian). He welcomes visits to his virtual office at In his spare time, he spends time with his family, reads, enjoys wine, and pretends to avoid physical activity.

William Schiano is Professor of Computer Information Systems at Bentley University. At Bentley, he has developed and taught advanced graduate electives in software project management, electronic commerce, enterprise architecture, and information systems management, and undergraduate courses in risk management, web development, and electronic commerce. Most recently, Professor Schiano was part of the team developing Bentley’s new MBA program to be launched in Fall 2012, where he will be teaching “Design for Business,” a new course he developed for the program. He has also conducted executive education programs on the strategic impact and management of electronic commerce and information systems for organizations including Nokia, SAP America, State Street Bank, and the Massachusetts Housing Finance Agency. At Bentley, Professor Schiano has taught in management training programs for Volvo, Digital Equipment Corporation, Intertek, and Boston Gas. Beyond Bentley, he has taught in graduate and executive programs at Aalto University School of Economics (formerly Helsinki School of Economics), TiasNimbas, the Norwegian School of Management (now Norwegian Business School), the Arthur D. Little School of Management (now Hult International Business School), and the Asian Institute of Management. He teaches both managerial and technical courses exclusively using discussion and case method, and has done so in purely online and hybrid formats. Professor Schiano is an avid experimenter with technology that supports case teaching.

From 2006 to 2010, Professor Schiano served as director of Bentley’s Master of Science in Information Technology program. During that time he oversaw a revision of the curriculum and brought a dedicated version of the program, ranked second in New England and in the top 20 nationally by US News and World Report, on site for employees of the Volpe National Transportation Systems Center in Cambridge, Massachusetts. During 2000, while on a reduced teaching schedule at Bentley, Professor Schiano served as president of Thoughtbubble Productions, a New York-based new media company founded in 1995, helping secure investment from The Formula Group in November 2000. Before becoming president, he was a senior consultant with Thoughtbubble, working with executives on new media development and strategy. Before joining Thoughtbubble, Professor Schiano was a Research Affiliate at CSC Index Research and Advisory Services, where he was the lead researcher on the Foundation report “Developing an Electronic Commerce Capability.”

His research and consulting both focus on the role and management of information systems in organizations and society. Professor Schiano has authored several Harvard Business School cases in both information systems and finance. He was a co-author of Cyberlaw, a widely used text first published in 2000. He has published numerous academic journal articles in the field, on topics including information systems security, architecture, and ethics. Professor Schiano has an AB in Economics from Williams College and Doctorate in Information Systems from Harvard Business School.

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