CMIO Survival Guide: A Crash Course - The Business of Healthcare - Ojai 2017

Ojai, California
Monday, June 19, 2017
Our Confirmed Speakers:

Howard Landa, MD

Howard Landa, MD did two years of surgical residency 1983-85 at NYU and Bellevue. He trained in Urology at the University of California-San Diego and completed a fellowship in Pediatric Urology at Texas Children’s Hospital.

After training Dr. Landa joined the Loma Linda University to practice pediatric urology and during his first year, he built a document management system to help the practice manage transcribed documents and became the Director of Medical Informatics for Loma Linda University Medical Center in 1996. He joined Kaiser Hawaii in 2001 to practice pediatric urology and as one of their physician IT champions, and became their Chief Medical Information Officer (CMIO) in 2005. He was the physician lead for both Kaiser’s national downtime project and the operating room software; and under his leadership Kaiser Hawaii completed the EHR implementation, attaining HIMSS level 6 two months after inpatient go-live, and Level 7 in 2012.

In 2009 he became the CMIO of the Alameda County Medical Center. He has been the Program Director and Vice-Chair of the Association of Medical Directors of Information Systems (AMDIS) since 1997; the Chair of the HIMSS Physician Community 2011-13, and was named one of the top 25 Clinical Informaticists in 2010-12.

Luke Webster, MD

Luke Webster, MD specializes in health informatics and physician leadership, clinician adoption and change leadership, clinical transformation, evidence-based medicine, clinical analytics and process improvement. 


Prior to his current role as CMO, Dr. Webster served as the Chief Medical Information Officer for CHRISTUS Health. During his tenure, he led the creation and staffing of a Health Informatics department for a complex Integrated Delivery Network consisting of 22 US-based hospitals and multiple LTACHs, physician practices and long term care facilities, 9 hospitals in Mexico and 2 hospitals in Santiago, Chile including a large prestigious academic medical center. Under his leadership, CHRISTUS Health progressed to a fully-implemented Electronic Health Record with high physician adoption and successful Meaningful Use attestation.  In addition, he brought evidence-based medicine programs, tele-medicine and remote patient monitoring capacity to the organization as well as the foundation of what will become an advanced clinical intelligence/health analytics platform that has the potential to revolutionize care delivery. 

Before working at CHRISTUS Health, he was a full-time Clinical Informatics consultant with Dearborn Advisors. He has worked as a senior physician with The Southeast Permanente Medical Group in Atlanta where he served as the Physician Lead for Epic MyChart implementation and was an integral leader for the EpicCare Ambulatory EMR implementation.  He practiced adult Psychiatry and was also the Medical Director for Behavioral Health Quality and Resource Management.  

Joseph H. Schneider, MD, MBA

Dr. Joseph H. Schneider is recently retired from Indiana University Health where he served as Senior Vice President and Chief Health Information Officer.  Prior to that, he was the Chief Medical Information Officer for the Baylor Health Care System in Dallas, where he fostered deep involvement of all clinical disciplines in informatics and the management of clinical information systems. 

He currently consults in informatics and provides care for newborn babies as a Clinical Assistant Professor at UT Southwestern/Parkland Hospital in Dallas.  He serves on the Child Health Informatics Advisory Committee for the American Academy of Pediatrics (AAP).  He was a co-author of the 2003 Continuity of Care Record standard, one of the first interoperability approaches.  He also co-authored the AAP policy on Personal Health Records and authored the #1 AAP Chapter Resolution of 2003, recommending that the AAP take a leadership position in the development and implementation of pediatric EHRs. He is a founding member of the Texas Medical Association's Health Information Technology (HIT) Committee, known for its activist involvement in promoting the usability and safety of HIT.  Dr. Schneider has written and spoken on numerous topics, mostly in informatics.

Dr. Schneider graduated at the top of his medical school class from Emory and has an MBA from Columbia with 15 years of business experience including managing a startup medical device company.  In 2014 he became board certified in Clinical Informatics, ranking among the top scorers on the first-ever informatics exam.

Pam Arlotto

Pam Arlotto, President and CEO of Maestro Strategies, has blazed new trails in healthcare for over 30 years.  Under her leadership, Maestro Strategies was one of the first consulting firms to align healthcare business and clinical strategy with information technology strategy.  By combining extensive experience in strategic planning, organization design, and process transformation with information technology expertise, Ms. Arlotto works with CEOs and the C-Suite to address the challenges of today’s volatile healthcare space.

Ms. Arlotto currently serves on the Boards of the Georgia Tech Foundation and The Wallace H. Coulter Department of Biomedical Engineering at the Georgia Institute of Technology & Emory University School of Medicine.  She is a former faculty member in the Healthcare Informatics program at University of Alabama at Birmingham. 

Well known for the award-winning book series, Rethinking Return on Investment: The Challenge of Accountable Meaningful Use, Ms. Arlotto is a frequent contributor to a variety of healthcare publications and blogs.  She has also been featured on National Public Radio and in The Wall Street Journal.  Her background includes executive positions with Ernst & Young and Sun Health (Premier). 

Eric Norwood

Eric Norwood is a transformational healthcare leader with over 30 years experience leading high-performing teams and building clinically integrated care systems - from a small, rural hospital to a 13-hospital system with 2500-clinically integrated physicians.

He is President of CenterPoint Insights, a strategic business advisory and leadership development firm serving healthcare leaders as a trusted, experienced advisor, helping them improve their performance individually and corporately. Eric is a catalyst for change for his clients. 

As CEO of a 600-bed, 3-hospital system, Mr. Norwood led a successful $30M strategic and operational turnaround with a clinically integrated network of over 400 community physicians. He is nationally recognized as an expert on alignment and clinical integration between hospitals and physicians, and is a frequent speaker and panelist on the subject in the healthcare industry.

Mr. Norwood earned his Bachelors in Business Management from The College of William and Mary in Williamsburg, Virginia, and a Master of Health Administration from the Medical College of Virginia in Richmond, Virginia.  He is board certified as a Fellow in the American College of Healthcare Executives.  He received his formal training in leadership coaching at The Hudson Institute of Coaching in Santa Barbara, California.  He holds the Professional Certified Coach (PCC) certification with the International Coach Federation.

Wen Dombrowski, MD, MBA

Wen Dombrowski, MD, MBA is a physician executive that brings a unique perspective to healthcare with her clinical, policy, business, social media, and technical expertise.  She is passionate about creating ecosystems, technology-enabled services, business models, care models and culture change to improve the quality of life of vulnerable populations with complex medical and social needs -- including older adults, people with disabilities, severe chronic illnesses, and urban poor. Dr. Dombrowski uses human-centered design thinking, data analytics, communications technologies, and interdisciplinary collaboration to innovate patient experience, workflow efficiency, and product-service development.

She is the founding principal of CATALAIZE, a consultancy that advises a wide range of healthcare organizations' C-suite, technology startups, and investors on innovation and emerging technologies.  Dr. Dombrowski was previously Chief Medical Information Officer (CMIO) for a state-wide homecare and community health provider, Medical Director / CTO leading the Technology & Communications Strategy for a large healthcare system's Value-Based Care initiatives, Clinical Informatics Director at a multi-specialty network of community clinics, and Medical Director at a special needs managed care plan for Medicaid-Medicare dual-eligible seniors.

Dr. Dombrowski is Board Certified in Clinical Informatics, Geriatrics, and Internal Medicine. She completed global executive Masters in Business Administration from I.E. Business School, Medical Doctorate from University of Rochester, and Bachelors of Science from University of Michigan.

Susan Irby

Susan Irby has a 25-year track record in healthcare serving both within provider organizations as well as in an advisory capacity to vendor and service providers. She combines her extensive experience in strategic financial planning, cost accounting and value improvement processes with information technology expertise to provide clients with tools to "transform data to knowledge."

Susan's experience includes a deep understanding of business intelligence and analytics, return on investment analysis and implications for provider and vendor IT initiatives, financial and clinical decision support strategy, quality measures and collaborative performance improvement initiatives. Susan has helped define measurement tools and techniques to assist organizations in their transformational efforts. In addition, she is well-versed in market sizing and strategy development for vendor solutions to the industry. 

Susan is a contributing author to Beyond Return on Investment: Expanding the Value of Healthcare Information Technology. Her speaking engagement include both national and international audiences and focus on the value of information, score carding, and integration of data around quality measurement. 

Previous relevant positions include Director of Strategic Planning, Sutter Health, Director of Decision Support and Budget Director. Susan holds an MS in Health Systems and a Bachelor of Industrial and Systems Engineering form the Georgia Institute of Technology. 


Contact Information

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    Payments made by check must be received no later than June 1, 2017.  Mail your check made out to:

    CMIO Advisors
    PO Box 767069
    Roswell, GA 30076

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