2018 ARCOS Conference

San Antonio, Texas
Sunday, March 04, 2018

Frequently Asked Questions

Weather
Dress Code
Guest Fees
Deferred Payment
Dietary Restrictions & Accessibility
Hotel Information & Reservations
Transportation
Devices
Registration Desk Hours
Conference App


Weather

What will the weather be like at this time of year in San Antonio?
Average temperatures in early March can range from low to high 70s, with chilly evenings. We recommend that you bring some layers for the evening events and for the conference sessions, as temperatures may vary.

Dress Code
What is the dress code?
• Welcome Reception- Business Casual
• Conference Sessions- Business Casual
• Monday ARCOS Awards- Business Casual BUT it is also a theme night! Theme to be announced soon. 
• Tuesday Night- Casual, Theme: TBD

Guest Fees
How much are the guest fees this year?
In an effort to make it fair to those that cannot attend all evening events as well as to accommodate for rising Food & Beverage costs, this year we are charging guest fees per event.
• Welcome Reception: $35
• Monday Night Awards: $60
• Tuesday Night: $50
Please add your Guest Name on your Registration Profile. All guest fees will be invoiced by January 15, 2018. You may pay via check or credit card. Credit card payments will also be accepted onsite at the registration desk.

Deferred Payment

Can I register now and defer my payment to 2018?
Yes! We understand that registration for the conference may be on your 2018 budget. If you register now at the Early Bird Price we can still honor the reduced pricing even if you pay in 2018. All credit cards for deferred payment will be charged in January 2018. 

Dietary Restrictions and Accessibility
Who do I talk to if I have specific dietary restrictions?
You can communicate dietary restrictions when you register, or add them to your profile after. You may also email Jenna Teeters at jteeters@arcos-inc.com for any dietary needs.

Is the hotel and conference ADA accessible?
Yes! ADA-compliant accessible rooms are available. The meeting space is accessible as well. If you have any specific questions about the accessibility of your hotel room or the resort, please contact La Cantera Resort & Spa at 210-558-6500.

Hotel Information and Reservations
Where can I find contact information for the hotel?
The address and contact information for the hotel is below:
La Cantera Resort & Spa
16641 La Cantera Parkway
San Antonio, TX 78256
1-855-499-2960
https://www.destinationhotels.com/la-cantera-resort-and-spa 

How do I book my room?
You can book your room at the discounted rate HERE or call 1-855-499-2960 and mention the 2018 ARCOS Conference. If you are looking to extend your stay for the weekend after the conference, please call 1-855-499-2960 to book your room.  

Transportation
Which airport should I choose?
La Cantera Resort & Spa is located 15 miles from the San Antonio International Airport (SAT) and 86 miles from the Austin-Bergstrom International Airport (AUS). 

What kind of parking is available?
Self Parking is complimentary. Valet Parking is also available at the standard fee. 

What are my transportation options to and from the airport?

There is no free shuttle to the hotel; however, we have secured the following discounts for transportation
• Super Shuttle Discount

Devices
What should I bring with me to the conference?
The ARCOS conference has gone mobile! This event is BYOD (Bring your own device). Download the conference app on your smart phone, tablet or laptop to have access to the agenda, presentations, attendees and more!

Registration Desk Hours

When can I check in and get my registration packet?
Registration Desk Hours are as follows:
• Sunday, March 4th: 8:00am – 4:00pm
• Monday, March 5th: 7:30am – 4:00pm

Conference App
When will the conference app be available?
We typically release the conference app about 1.5-2 weeks before the conference. An exact date will be chosen closer to the event.

How do I download the conference app?

The 2018 User Conference App will be available through Apple iTunes, Google Play and also HTML. Download instructions will be sent out on the day of the app release (usually 1.5 weeks before the conference), as well as communicated onsite at registration.

Will there be app support onsite?
Yes- ARCOS Staff will be there to assist onsite with any app questions.

 

Contact Information

  • Jenna Teeters
    Marketing Coordinator
    ARCOS
    Phone: 614-396-5175

Payment Instructions

  • Buy 3 Registrations, Get the 4th 50% off
    Early Bird: $1199 
    Standard: $1499*

    Pre-Conference Sessions:
    Learning Lab: $199
    ARCOS Training: $325 


    Deferred Payment Available- Register Now and Pay in January 2018 
    2017 Guest Fees:
    Welcome Reception: $35
    Monday Awards Event: $60
    Tuesday Evening Event: $50

    *Registrations after February 15, 2017, will be assessed an additional Late/Onsite Registration fee of $200 (total fee of $1,699). If indicated in your registration that an adult guest will be joining you for the evening networking events, you will be invoiced separately for the Guest Fees in January 2018.






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