Bi-State Recruitment & Retention Conference: Attracting, Onboarding & Engaging the Patient Care Team

Concord, New Hampshire
Tuesday, December 05, 2017

Corey Martin, MD, Allina Physician Resilience and founder of the Bounce Back Project
Corey Martin is a Yale-trained family physician driven to change the delivery of healthcare and improve the mental and physical health of our communities.  He is a founder of the Bounce Back Project ( and lead physician in Allina Health’s response to clinician burnout.  Driven to do this work by the loss of two colleagues and friends, Corey strives to create an environment of opportunity in which all of us can do the deep, heartfelt work of changing the way we show up and interact in each other’s lives.  One of the ways he does this is by facilitating resilience retreats for Bounce Travels ( across the United States and throughout the world.  In his free time, he enjoys working on his farm that he has recently turned into an event center.  He lives in Buffalo, MN with his wife and three daughters.  He is a recovering perfectionist and an aspiring “good enoughist”.

Margaret (Peg) O’Brien, Chair, Labor & Employment Practice Group, Devine Millimet & Branch PA
Peg represents employers in all aspects of employment work, with her daily practice primarily focused on either providing clients with risk management advice during all phases of the employment relationship or aiding clients with a defense in the event of an employment claim.  Peg’s experience includes drafting various employment contracts and employment agreements, including handbooks, as well as counseling on the Fair Labor Standards Act and state wage and hour laws, the federal and state anti-discrimination laws, various federal and state leave laws, whistleblower claims, and enforcement of non-compete and related agreements.  Peg defends employers before the NH Commission for Human Rights, the Equal Employment Opportunity Commission, the US and NH Departments of Labor, the NH Department of Employment Security, and federal and state courts.  Peg also conducts internal investigations and regularly presents on employment law topics.  She earned her B.A. in Computer Science from Colgate University, and her J.D. from George Washington University.  She is past chair of the New Hampshire Bar Association’s Labor and Employment Section and she serves as her firm’s point person for two "employment law" hotline services offered to members of the New Hampshire Automobile Dealers Association and the NH Center for Nonprofits.  Peg resides in Bedford with her husband and two daughters.  She currently serves on the Board of Directors for the Granite YMCA and the New Hampshire Public Defenders.

Johan Maitland, Director, Downs Rachlin Martin PLLC
Combining his legal training with his experience working with human resource professionals, Johan Maitland works with clients to develop solutions that integrate legal compliance, good human resource practices and strategic alignment with the organization’s mission.  John knows the practical and legal considerations of both non-union and unionized workforces, and he is able to help employers identify and implement effective resolutions to difficult problems. On a daily basis, John provides counseling regarding best practices for managing difficult employee issues in both union and non-union environments. These situations include handling recruitment and hiring issues, responding to allegations of harassment, dealing with employees who are unable to return to work, handling complicated performance issues, or advising on the proper interpretation of the collective-bargaining agreement. John regularly negotiates collective bargaining agreements for numerous regional health care clients, higher education clients, and other entities by collaborating with senior management and negotiation teams to develop effective strategies for negotiations. He also helps clients manage their daily labor relations activities consistent with the organization’s overall labor philosophy. When the need arises, John provides effective and zealous representation in arbitrations and in front of the National Labor Relations Board.

Mike Shimmens, Executive Director, 3RNet

Mike Shimmens joined the 3RNet (National Rural Recruitment and Retention Network) as Executive Director on August 1, 2012.  In this role he works with a nine member Board of Directors to assist 53 non-profit member organizations in the recruitment and retention of quality health care professionals in rural and underserved areas of our country. Prior to coming to this position, he worked for 6 years at the Missouri Primary Care Association as Director of Recruitment and Workforce Development, and nine years as Director of Medical Staff Development at St. Mary's Health Center in Jefferson City, MO. Mike has a Bachelor’s degree from Missouri State University, a Master’s degree from Western Illinois University and he continues to live in Jefferson City, Missouri with his wife Mary Ellen and daughter Maura.

Mandi Gingras, Recruitment & Retention Coordinator, NH VT Recruitment Center
Mandi is the primary contact for all physicians, dentists, nurse practitioners and physician assistants interested in practicing in New Hampshire or Vermont.  In her role she conducts all recruitment activities including monitoring provider vacancies, providing technical assistance, and screening and referring candidates to practices for their hiring consideration. Mandi also serves as a liaison for clinicians and practices that need information about loan repayment programs and the Conrad 30 J-1 Visa Waiver process.  Mandi has worked with Bi-State since 2007 as a workforce consultant, where she was involved in developing a dentist pipeline and oral health recruitment program for New Hampshire.  Her current role includes primary care and oral health recruitment for both New Hampshire and Vermont, as well as providing assistance to facilities in both states around recruitment and retention strategies and best practices.

Contact Information

  • Contact Mandi Gingras at or 603-228-2830 x116

Payment Instructions

  • Registration Fee 
    Standard: $149

    Payment due by November 30, 2017
    Please include a copy of your online registration confirmation page with payment.

    Make checks payable to: Bi-State Primary Care Association

    Mailing Address
    Bi-State Primary Care Association
    Attn:  Claire Hodgman
    525 Clinton Street
    Bow, NH  03304

    Thank you.
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