All cancellations must be made in writing via hard copy or facsimile. Telephone and email cancellation requests are considered acts of courtesy, but no refunds will be made on the basis of these communications. Mail your cancellation letter to ICBA, 526 Washington Street Suite 3, Ashland, OR 97520 or fax it to 541.488.4286.
Refund amount is based on the date cancellation notice (hard copy or fax) is received:
Through November 30, 2011
50% of registration fees
December 1, 2011 through January 4, 2012
25% of registration fees
January 5, 2012 and after
0% of registration fees
No-Shows (company, school and/or additional staff)
ICBA will issue a refund in the form of a check or as a credit to your account. Refunds will be processed after the conference. In the event an individual is unable to attend, a substitute is accepted at no extra charge. In the event of a company, school and/or additional staff cancellation, ICBA does not assume responsibility for airfare, transfer fees and other lost fees. ICBA will issue a full refund if a program is full.
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www.ICBAinc.com • 800.888.9222 • Fax 312.767.5505