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Terms and Conditions

Once acceptance decisions are made you will be notified and if you are accepted we will send you an invoice which is due prior to the Institute. Cancellations will be accepted only until four weeks before the start date of the Institute. Prior to that date, cancellations must be made in writing (e-mail is acceptable, please confirm that we have received) and funds will be returned, minus a $200 processing fee. There will be no refunds after that date and if an intended participant cancels after that date, the full registration fee will still be owed. We regret that we cannot offer refunds for late cancellations, however, if your agency would like to substitute another appropriate individual, this can be done with prior approval. In an emergency situation, an additional option is that attendance can be deferred to a future Institute.