Instructor: Scott Noyes
Often we are hesitant to have difficult conversations with parents because we are worried about a negative reaction. We are telling a parent something that they might not want to hear. This presentation includes answers to arduous questions like, What is the best way to begin a conversation like this? Should I just come right to the point? What if the parent reacts defensively? Should I agree with their point of view? Do I interrupt when she is arguing?
Learning and practicing the skills required to successfully present a difficult topic is the focus of this active presentation. In this workshop, participants will a) learn what methods can be used in professional communication to approach arduous topics with parents, b) learn how rewording and delivering ideas make for a win/win situation. This workshop is geared for early childhood teachers, directors and family child care providers.
Core Knowledge Area: Advanced Specialized Care (ASC), Families and Communities (FC), Professionalism (P)
Course Fee: $10.00 payable by Credit Card
For questions or more information, contact Tonya Kangas at firstname.lastname@example.org or 802-257-7852.